SW

Sam W. 4 years ago • From Google

Rating

Bad

Rude Receptionists Rule This Dysfunctional Surgery

The experience I've had at this particular medical practice has been extremely disappointing, and I plan to make a change soon. The receptionists exhibit a notable lack of courtesy, with one named Angela frequently interrupting conversations. They seem to believe they possess medical expertise and often attempt to offer advice or diagnoses. For instance, when I sought help for my persistent abdominal discomfort, they dismissed my concerns by suggesting it was likely just a muscle strain and recommended over-the-counter pain relief instead! As someone who works in nursing, I wouldn’t request an appointment unless it was truly warranted! It requires two weeks merely to secure an appointment for a blood test, followed by another 2-3 weeks before you can meet with someone regarding the results. If you're fortunate enough, there’s even a slim chance you might receive the expected callback for that phone consultation after waiting two weeks! The reception team seems to dominate this clinic; it's best to steer clear of them altogether.

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