MK

Matthew K. 5 years ago • From Google

Rating

Bad

Rude Secretary Nearly Cost Dad His Arm

Absolutely appalling behavior from the receptionist who callously remarked that my father was fortunate, even as he desperately sought medical attention, potentially risking permanent arm mobility. The clinic's scheduling is a nightmare - impossible to secure an appointment throughout the entire week, and their empty promise of a follow-up call was never fulfilled. I am absolutely determined to escalate this matter to the British Medical Association and ensure they are held accountable for their unacceptable treatment.

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