Crosland Moor Surgery
Fiza Malik9 months ago
Bad
Appointment
PoorReception
AverageCleanliness
AverageCare
AverageRespect
BadSeen On Time
BadRude staff and frustrating appointment booking
I had an incredibly frustrating experience trying to book an appointment. The receptionists' demeanor was far from professional or courteous. After enduring a tedious 30-minute wait, my call was abruptly disconnected. Undeterred, I attempted to reach them again, only to face another 15-minute ordeal before the line went dead once more. This left me unable to secure the appointment I desperately needed. While I must commend the doctors for their expertise, the appointment booking system is nothing short of abysmal. The stark contrast between the quality of medical care and the inefficiency of their administrative process is truly baffling.
For the past two years, I've endured a series of disappointments from this medical practice. The staff, including doctors, pharmacists, and receptionists, have consistently displayed a combination..
Crosland Moor Surgery
Nabeel Jehanzeb
The establishment's lone receptionist shoulders the burden of managing all tasks single-handedly. This solitary gatekeeper juggles every responsibility, creating a bottleneck in the workflow.
Crosland Moor Surgery
Chezee Hencug
The medical facility ought to prioritize patient care when assistance is required, rather than dismissing their concerns as if they were seeking luxurious pampering. As taxpayers, we contribute to..
Crosland Moor Surgery
Samantha Good
I've had such a wonderful experience with this medical practice. The reception team always greets me with warmth and genuine smiles, creating a welcoming atmosphere from the moment I step in. The..
Crosland Moor Surgery
Alisha akhtar
I had an exceptional experience at this medical facility. Dr. Luke's expertise is truly unparalleled; he's undoubtedly one of the finest physicians I've encountered. His treatment of my depression..
Crosland Moor Surgery
Tandy Teddy
The reception staff at this medical practice consistently demonstrate helpfulness, and the nursing team excels in their duties. However, my experience with the GP left much to be desired. Her..
Crosland Moor Surgery
Meet Singh
I had an exceptional experience at this medical practice. The GP was outstanding, demonstrating a high level of professionalism and care. The entire staff exhibited remarkable courtesy, creating a..
Crosland Moor Surgery
freely speaking
I recently had a distressing experience with my mother's healthcare. She underwent a 24-hour heart monitor test, which detected an extra heartbeat. Despite our family's history of cardiac issues,..
Crosland Moor Surgery
Angela Ellam
Over the years, I've consistently had positive experiences with this surgery, but recently, their level of care has truly surpassed expectations. As someone responsible for looking after family..
Crosland Moor Surgery
Paul Witts
Dr. Luk stands out as an exceptional general practitioner. His meticulous approach and wealth of knowledge are truly impressive. I feel fortunate to have him overseeing my healthcare needs. The..
Crosland Moor Surgery
Mariusz Herc
The pandemic may be over, but getting in touch with these doctors is a nightmare! Two-week waits for a simple phone call? Unbelievable. They're supposedly the only option in town, yet they can't..
Crosland Moor Surgery
Harper Williamson
The front desk staff displayed a notable lack of courtesy and professionalism, often coming across as curt and dismissive in their interactions. In stark contrast, the physicians themselves..
Crosland Moor Surgery
Fiza Malik
I had an incredibly frustrating experience trying to book an appointment. The receptionists' demeanor was far from professional or courteous. After enduring a tedious 30-minute wait, my call was..
Crosland Moor Surgery
Kathleen Helm