GL

Gibbs L. one year ago • From Google

Rating

Bad

Rude staff and inaccessible booking system

As a long-time patient with dyslexia, I've been under the care of this practice for over three decades, since my childhood. Recently, I encountered significant difficulties navigating the online appointment system due to my condition. Hoping for assistance, I decided to call the office directly. To my dismay, the phone interaction was shockingly poor. The staff member's conduct was utterly unprofessional, treating me with blatant disrespect and engaging in inappropriate discussion. Their behavior was so egregious that I'm certain Dr. Iyra would be mortified if aware of how patients are being addressed. This experience left me feeling frustrated and disappointed with a practice I've trusted for years.

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