JH

Josie H. 9 years ago • From Google

Rating

Bad

Rude staff and inconvenient hours ruined my day

I attempted to sign up at this practice during a precious day off, only to discover the doors were locked. Upon learning they close between 1:30-4pm (which strikes me as incredibly inconvenient), I turned to leave. Suddenly, the door opened and what seemed to be the receptionist stuck her head out and harshly yelled, 'read the sign, we're closed'. I was utterly stunned by such unprofessional behavior from someone in a medical setting. The hostile reception compounded the negative impressions I'd already formed from poor reviews on the NHS website. As a result, I've decided to register with a practice much further away. While this will undoubtedly be less convenient, I'm willing to make the extra effort to avoid being treated so disrespectfully.

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