DP

Dichhya P. 2 years ago • From Google

Rating

Bad

Rude staff and kiosk troubles made waiting worse

My mother experienced a slight delay of two minutes while parking. Even after notifying the front desk, she was hastily directed to the check-in station, which malfunctioned on two occasions. Upon reaching the receptionist, she was met with disapproving looks and reprimanded for her minor lateness. It's exasperating that despite her consistent punctuality in past visits, she was subjected to prolonged waiting periods of 20 to 30 minutes. While I recognize the significance of being on time, mutual respect should be the standard. Furthermore, the unprofessional and discourteous behavior of the staff was truly disheartening.

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