AM

Alex M. 5 years ago • From Google

Rating

Bad

Rude staff and lost hospital scan results

The reception and administrative personnel demonstrate an appalling lack of professionalism. They desperately require instruction in fundamental courtesy and interpersonal skills. Attempting to communicate with anyone when seeking medical assistance is incredibly challenging. The phone lines are perpetually busy and plagued by poor audio quality. Even after enduring lengthy hold times, the reception staff frequently struggle to comprehend incoming calls. Our family has experienced repeated disruptions regarding our children's appointments, with last-minute changes causing significant inconvenience. Additionally, following a hospital scan, all my test results have mysteriously vanished. While the hospital claims the results were transmitted, the surgery staff exhibit a marked reluctance to investigate or resolve the matter. In summary, the entire operation is fundamentally disorganized and ineffective.

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