LW

Lucy W. 3 years ago • From Google

Rating

Poor

Rude staff and parking nightmare at clinic

The front desk staff demonstrate a serious lack of professionalism. A prominent physician advised me to forgo treatment simply because I wasn't experiencing symptoms—an approach that is incredibly irresponsible and negligent. Parking was already a significant challenge, and now they've further complicated matters by erecting a temporary structure meant to expand patient facilities, which appear unused. The neighboring streets are completely congested, creating a nightmarish scenario for individuals with limited mobility. Furthermore, like numerous other medical practices, securing an appointment requires weeks of waiting, with the only option being to call precisely at 8am and then endure a prolonged phone queue, hoping someone actually picks up—and even then, success is far from guaranteed.

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