Purbeck Health Centre

Trying to secure a medical consultation at this facility has been a nightmare. Since March 2021, I've been persistently attempting to schedule an appointment, calling precisely at 8am only to..

The reception team isn't to blame, but the service has become completely ineffective. Everything used to run smoothly when Harry was managing the practice. Since his departure, the quality has..

After making 226 attempts to schedule an appointment, I found myself repeatedly confronted with an eternally busy phone line—what an absolute farce of a communication system.

Scheduling a consultation here is an absolute ordeal! They've eliminated phone bookings, and the digital scheduling platform is perpetually at capacity.

I'm penning this review on behalf of my partner, who is battling cancer. The process of scheduling an appointment involves persistently dialing an eternally engaged phone line starting at 8am. After..

Scheduling a consultation here is an absolute nightmare. The booking process is incredibly frustrating, with availability seeming non-existent and wait times that stretch into eternity.

I attempted to schedule an appointment only to be instructed to call back the next morning at 8am. What possible reason could there be?? I'm already speaking directly with the receptionist, so why..

Excellent procedure, the medical team is outstanding!

Another disappointing encounter with their customer service, just like before.

I have absolutely no complaints about the service I experienced today. Having been a patient at this practice on and off throughout my life (with breaks during military service), I was particularly..

Complete nonsense, called at 8:13 only to be informed all appointments are booked, this has happened three consecutive days now. Apparently a physician is absent today, and that's supposedly why no..

Absolutely no concern or consideration shown whatsoever. Completely disappointing experience with zero attention to my needs or situation. Feels like I'm completely invisible and unimportant to this..

This surgical center is an absolute nightmare. The manager is hands-down the most unprofessional individual I've encountered, completely lacking in honesty. Nearly all the receptionists were..

Completely voiceless and gasping for air, I'm unable to secure a medical consultation. The front desk staff greeted me with nothing but dismissive mockery and a patronizing attitude.

The medical practice is absolutely terrible. As someone in my fifties, I've been experiencing health issues, but their appointment system is ridiculously restrictive - you can only call exactly at..

Every time I try to reach them, they're impossible to contact, and this has been an ongoing issue even before the pandemic. On the rare occasion someone actually answers, they simply inform me that..

Stantonbury medical practice is absolutely terrible. The physicians refuse to see patients at their discretion. Booking an appointment is virtually impossible. It's extremely challenging to consult..

Trash service. Constant appointment cancellation and staff who wouldn’t know compassion if it smacked em in the face. Long term illness - forget it. They don’t care.

This surgical experience was an absolute nightmare from start to finish. The leadership displayed complete lack of integrity and transparency.

Communication with this business has become incredibly frustrating. They've eliminated phone booking and now force everything through digital channels, which significantly complicates what should be..