MT

Meral T. 2 years ago • From Google

Rating

Bad

Rude staff blocked my surgery registration

I submitted my application to register with the practice via their online portal, and received a response stating I was outside their service region. Yet, upon examining their own map, it's evident that I am unquestionably within their designated area. When I telephoned to clarify that my postcode from a recently constructed residence might not be accurately represented in their system, the staff member was incredibly discourteous and completely disregarded my explanation. Furthermore, she terminated our call abruptly not once, but twice during our discussion.

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