Amwell Surgery

Phone support is impossible to reach, spent the entire weekend suffering, and I'm completely defeated and exhausted from trying to get help.

Extremely let down by the medical practice's level of care. The personnel come across as dismissive, and attempting to schedule an appointment is a frustrating ordeal with consistently lengthy phone..

Incredibly helpful and responsive employees who go above and beyond to provide excellent service

Absolutely phenomenal surgical experience - couldn't have asked for better care and results.

Absolutely abysmal healthcare experience. The physicians provide fragmented, inconsistent medical guidance, and when you try to clarify with the front desk staff, they contradict the doctors'..

The employees are fantastic, but like many NHS services during the pandemic, they're clearly overwhelmed. There's a noticeable shortage of personnel, medical professionals, and mental health..

The front desk staff were incredibly supportive, and the physicians provided exceptional care.

The front desk staff member displays an unwarranted sense of self-importance, acting as though she possesses medical expertise far beyond her actual role and qualifications.

Scheduling an appointment is practically impossible. Totally worthless service. Update - with the Covid situation improving slightly, there's now a slim possibility of actually receiving a phone..

Scheduling a medical consultation is an incredibly anxiety-inducing process, especially when you're already feeling unwell !!!!! We've been loyal patients at this clinic for over three decades, and..

I'm truly delighted to have discovered this medical practice - the entire team demonstrates exceptional dedication and goes above and beyond to schedule appointments promptly. The reception staff..

I previously found great satisfaction with this medical practice. However, recently whenever I seek guidance or medical assistance for any health issue, I'm consistently referred for testing without..

I arrived for my surgical consultation today dealing with a highly personal and sensitive matter, which already had me feeling uneasy and anxious. What I found completely unacceptable was the..

I recently had two exceptional visits to this practice, including one with my anxious child, and both times the general practitioners were outstanding.

A superb medical procedure with compassionate and efficient reception and administrative personnel. I truly appreciate the E Consultations, which provide swift replies. Every general practitioner..

I count myself incredibly lucky to have received care at this medical practice for such an extended period. The front desk team, nursing staff, and physicians have consistently demonstrated warmth,..

Every time I attempt to contact customer service, I'm consistently met with a busy signal.

I've been with this medical practice for a long time. Their staff consistently demonstrate professionalism and warmth! However, if you're facing an issue that's impacting your work, be sure to..

Top-notch medical professionals who truly stand out from the rest - absolutely exceptional care and expertise that surpasses all others I've experienced.

Extremely frustrating experience with patient communication As a recently registered patient, I felt completely disheartened and disrespected Twice I've been unable to obtain a prescription and was..