KM

Karem M. one year ago • From Google

Rating

Bad

Rude staff ignored my infected facial injuries

I am utterly devastated by the abysmal treatment I encountered at my general practitioner's office this morning. My recent interaction was nothing less than horrifying. With visibly infected facial injuries, the staff displayed an alarming lack of compassion and were inexcusably hostile and indifferent. During my telephone conversation, I was confronted with passive-aggressive behavior and a total absence of empathy. I persistently sought to secure a doctor's consultation, arrange a phone discussion, or simply book an appointment, yet every single request was categorically rejected. The personnel appeared far more focused on dismissing me than offering any meaningful support or medical attention. I was left feeling completely powerless and degraded, and it is profoundly disturbing that a medical establishment could demonstrate such blatant disregard for a patient's welfare. I emphatically implore the leadership to immediately address the unacceptable conduct of their staff and guarantee that no other patient will suffer through such a traumatic and dehumanizing experience.

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