Swanpool Medical Centre
Sesan F. one year ago • From Google
Bad
Rude staff ruin what could be great medical care
I appreciate that the medical facility might frequently be at capacity. What truly bothers me is the patronizing attitude displayed by the personnel. I'm well-versed in recognizing poor customer service; in this case, though, the healthcare experience goes far beyond merely unsatisfactory—it's exceptionally demeaning and unprofessional.
Absolutely dreadful surgical experience with an incredibly unprofessional team. The personnel were discourteous and condescending. Is there a contact email for this medical practice? Appreciate any..
Swanpool Medical Centre
Roy W.
Dr. Boskany stands out as the sole physician at Swanpool I have complete confidence in. Her bedside manner is exceptional, and she truly embodies empathy. However, scheduling a consultation with her..
Swanpool Medical Centre
Sesan F.
I appreciate that the medical facility might frequently be at capacity. What truly bothers me is the patronizing attitude displayed by the personnel. I'm well-versed in recognizing poor customer..
Swanpool Medical Centre
Pauline S.
I believe these people are complete buffoons They're an absolute mockery of healthcare You're limited to discussing just a single medical issue per visit What happens when you have multiple health..
Swanpool Medical Centre
AMANPREET K.
The medical practice is absolutely dreadful. If a zero-star rating existed, I'd choose it without hesitation. At 25 weeks pregnant, I'm experiencing full-body itching and rashes. For a week, I've..
Swanpool Medical Centre
N S.
Absolutely terrible medical practice. Securing an 8:00 AM slot is practically impossible, and on the rare occasion they actually answer the phone, they'll just brush you off by suggesting you..
Swanpool Medical Centre
Neil H.
The incompetence of this medical practice knows no limits. Nearly every interaction is a nightmare, from withholding my father's diabetic medication until he completed an unmentioned blood test, to..
Swanpool Medical Centre
Sainu S.
I'm encountering substantial challenges when attempting to secure medical consultations at Swanpool GP. Each morning at 8:00 AM, I telephone seeking an appointment, only to be repeatedly informed..
Swanpool Medical Centre
janet l.
Spent countless attempts trying to schedule a consultation, and upon finally reaching a staff member, I was redirected to a walk-in facility. This experience perfectly illustrates the strain on our..
Swanpool Medical Centre
Marzencia G.
Absolutely the most terrible medical facility I've encountered. They provide zero assistance and completely abandon patients without support.
Swanpool Medical Centre
Helen W.
Attempting to communicate with a doctor at this practice is utterly futile. The front desk staff are completely heartless and lacking any semblance of compassion. If you have a serious medical..
Swanpool Medical Centre
Mandy B.
These folks deserve absolute zero rating. Their complete disregard for elderly patients is appalling. Their approach is rigidly bureaucratic, more like a strict military protocol than a..
Swanpool Medical Centre
R K.
Customer service here is practically nonexistent, and when you do request assistance, be prepared to wait an eternity—like a full year—just to receive a simple report. It's incredibly frustrating!
Swanpool Medical Centre
Steve B.
The digital reservation platform continues to be dysfunctional - professionals like myself, unable to make calls during work hours, are completely shut out from scheduling appointments - what's..
Swanpool Medical Centre
wayne j.
Booking a consultation at this medical practice is virtually impossible. When you call precisely at 8am, you'll spend nearly half an hour on hold, only to be informed that no appointments are..
Swanpool Medical Centre
Hayley W.
Completely ineffective service. I called to address my long-standing medication issue, but they refused to help because the specific staff member handling share agreements wasn't available, despite..
Swanpool Medical Centre
Justyna P.
Quite disappointing. Scheduling an appointment for my infant was a nightmare. I attempted to contact them every morning for seven consecutive days. When I called at 8 AM, I was 49th in line...
Swanpool Medical Centre
Rooster N.
Hands down, this medical facility ranks as the most abysmal healthcare provider I've ever had the misfortune of encountering. The staff consistently demonstrate a complete lack of compassion, with..
Swanpool Medical Centre
pauline p.
If you enjoy medical professionals who keep you waiting well past your scheduled time and then attempt to fabricate excuses about calling earlier, when your phone records clearly contradict their..
Swanpool Medical Centre
Kerry H.
Suddenly, I've noticed a shift in the atmosphere at this place. The front desk personnel have become genuinely pleasant and accommodating. The new medical professionals - a female and male doctor..
Swanpool Medical Centre
Krzysztof O.