Aurora Medcare

I called early in the morning and found myself positioned far back in the queue, which I recognised reflected the high volume of calls the practice receives. However, my call was regarding an urgent..

The service is absolutely terrible. When I was at the center, they witnessed the severity of my condition yet still claimed they couldn't assist me today. They show complete disregard for patient..

Completely ineffective operation, requires leadership overhaul and personnel replacement

This medical facility is an absolute disaster! The reception staff, in particular, are unbearable🤦🏻‍♂️ They're incredibly disrespectful and completely indifferent to patients' needs. The doctors..

Absolutely terrible medical practice. Scheduling an appointment is impossible, even with a newborn child. The staff's lack of assistance is appalling. I've made numerous calls seeking urgent medical..

It is difficult to reach the practice by telephone to arrange an appointment, as calls do not appear to be answered promptly.

I'm utterly astounded by the receptionist's lack of compassion and professionalism. They repeatedly instruct patients to call at 8am, yet the phone lines are either unanswered or abruptly cut off...

The establishment delivered a commendable experience, meeting expectations with their attentive and efficient approach. The staff's professionalism and the overall quality of service left a positive..

I recently visited the Health Centre for a routine blood test and was pleasantly surprised by the quality of care I received. The staff were efficient and professional, making the entire process..

The location is not great, but Nurse Linda is incredibly kind. A receptionist even suggested that I should share my thoughts in a review, which made me chuckle.

I regret to say that my experience with this medical practice was far from satisfactory. After enduring a lengthy 20-minute wait on the telephone, I was informed that pre-booking an appointment..

Our initial interaction as patients is consistently with the reception staff. They form an excellent team. Regardless of how hectic the schedule becomes, which happens regularly, they maintain a..

Every time we contact our GP to secure an urgent morning appointment, as directed by the Accident & Emergency department, the receptionist claims no slots are available. This recurring response has..

I had multiple questions regarding my health records within the NHS app and sought to go over some upcoming appointment specifics. The receptionist, along with the practice manager, was incredibly..

The clinician interrupted me repeatedly when I attempted to describe my concerns. Throughout the appointment, they dominated the conversation for most of the time available. There's no need to..

Hello, my experience with this medical practice has been extremely frustrating. They consistently lack available appointment slots and fail to properly manage lab test procedures. After enduring..

Nurse Gwen's compassionate approach and tender care left a lasting impression. Her gentle demeanor and kindness made the experience remarkably comfortable. Without a doubt, I'll be requesting her..

The experience was utterly abysmal. Our family arrived punctually at 4 PM for my children's scheduled appointments at 4:15 PM and 4:30 PM, only to encounter an inexcusable level of inefficiency...

Instead of communicating the necessary information to my physician as they were meant to, which would have safeguarded me from receiving a medication that might jeopardize my health—especially since..

Scheduled a blood test early in the day, yet ended up waiting more than an hour to be seen. Choosing a specific time seems pointless if I'm still going to experience such a long delay.