CP

Camelia P. 7 years ago • From Google

Rating

Bad

Rude staff ruins potential of good medical center

I never had the chance to interact with the physicians at this medical facility, but the reception staff, particularly the medical nurse, demonstrate an appalling and disrespectful attitude towards new patients. During my five visits for registration, the final attempt ended with the medical nurse flatly refusing to assist me when I arrived slightly late due to relocating and having a taxi driver unfamiliar with the route. I sensed an underlying discriminatory tone - was her dismissal based on my nationality? She deliberately chose to engage with another person instead of addressing my needs. Despite explaining my circumstances to the receptionist and emphasizing the significant distance I had traveled, the medical sister remained adamant about not processing my enrollment and instructed me to return another time. In response, I firmly declared my intention to never use this medical center again and cannot in good conscience recommend it to anyone. It's truly unfortunate, as I've heard the doctors themselves are highly competent.

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