AC

Andrew C. 2 years ago • From Google

Rating

Bad

Rude staff spoil medical center's professional image

The young, dark-haired receptionist at the front desk displayed an unacceptably hostile demeanor during my appointment on Wednesday, March 15th at 10:50. I hope her identity can be identified and appropriate action taken. Such an attitude is completely inappropriate for someone representing a medical center. I recall previous phone interactions with her that were equally discourteous. I'm updating my review to include another negative experience, this time with a staff member named Marta. She was arrogant, mockingly laughed at me during a phone call, and rudely claimed I was delaying their queue. It's incomprehensible why individuals with such unprofessional and aggressive attitudes are permitted to serve as customer service representatives. The behavior is utterly reprehensible. (The only positive note is that the nurse who drew my blood was very pleasant.)

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