Friary House Surgery

A completely terrible medical practice that prioritizes bureaucratic procedures over patient care. When seeking assistance, patients are directed to an online form that is incomprehensible to older..

Terrible service. They consistently ignore phone calls and when they do pick up, they merely direct you to an online form without any follow-up communication. I strongly advise seeking alternatives..

Absolute zero rating deserved!!! Phone accessibility is a nightmare. The front desk staff are dismissive and treat patients like unwelcome interruptions. I've yet to consult an actual physician,..

The most ineffective and unprofessional medical practice I've encountered, with problems spanning from front desk staff to physicians. They create an unwelcoming atmosphere for patients seeking..

Friary medical center has dramatically deteriorated from its previous reputation for kindness and compassion. Regrettably, their service has become completely unacceptable. My husband requires four..

After a five-year hiatus from seeking medical help, I thought the Klinik system might simplify things—but I was wrong. I submitted photos of my condition two weeks ago and have heard nothing back. I..

Unable to make a phone call due to a "call in use" message, and prevented from booking online because the website claims it's not accepting reservations. This behavior is highly unethical and..

Terrible medical procedure!!! Attempted to administer shots to my toddler against his clear resistance. When I challenged their approach, both the physician and front desk staff spoke down to me,..

The medical professionals provide attentive care and are great listeners, but the front desk personnel desperately need training in basic interpersonal communication. Their attitude is dismissive,..

I've submitted three separate requests to Cliniq for my test results and received zero response. I've attempted to contact them by phone for two consecutive days, only to be disconnected right..

Absolutely awful service with zero regard for customers. Complete lack of communication and total disinterest in addressing any concerns. Completely unacceptable experience from start to finish.

Once a fantastic medical practice that I remained loyal to even after relocating due to its previous exceptional quality. Dr Tuckley and Dr Bertie were outstanding general practitioners during their..

This medical practice has completely deteriorated from its former excellent standards. They were once consistently courteous and supportive. Currently, securing an appointment is nearly impossible,..

These doctors have completely lost their way and no longer provide the care they once did. It seems like all the physicians are still operating remotely, and I can't recall the last time I actually..

I was let down when the medical practice failed to forward my prescription, which led me to discontinue my medication. However, I want to emphasize that the general practitioners at this clinic are..

I've been waiting for my prescription to be delivered to the pharmacy for a fortnight, and I'm aware they're experiencing issues with their new system. However, this is unacceptable, especially..

I endured an 8-day wait before a nurse would see me, and while sitting in the waiting area, I witnessed a Black woman enter seeking a blood test. Despite not being registered, the receptionist..

The employees demonstrate excellent customer service and maintain a high level of professionalism, but the recently implemented system is incredibly frustrating. I genuinely sympathize with the..

Took an age to get through on the phone to be told some one would call back later or the next day, that never happened, I got the results of the test from the nhs which told me I had food poisoning..

I am utterly appalled by this medical practice. I've been attempting to use the e-consult since Friday to log my daughter's chest infection and cough, but it completely failed to register in their..