Arbury Road Surgery

Absolutely terrible medical practice! The front desk employees display an appalling lack of professionalism and courtesy. I strongly advise against choosing this healthcare facility for any medical..

Dialed their number at 17:36 and was left waiting endlessly until 18:02, when they abruptly shut down operations ahead of schedule and terminated my call simultaneously... absolutely fantastic..

The employees are courteous and welcoming, consistently ready to assist. The queue lengths are reasonable and manageable.

The team here is incredibly welcoming and supportive! I truly appreciate their assistance. We'll definitely return if the need arises again :)

Deeply let down by my encounter at this medical facility! One would anticipate healthcare professionals to display compassion, warmth, and genuine concern for their patients - but that was far from..

These people are utterly incompetent, incapable of executing even the most basic assignment. Four staff members failed to complete a straightforward task. If you seek quality healthcare, your only..

If you contact the GP surgery on Tuesday afternoon or evening, but someone else calls Wednesday morning, that later caller gets priority, even though the Tuesday callers were first in line...

Completely useless. Patients are clearly an afterthought. Even with explicit hospital guidance. I was instructed to follow up on my own prescription, which is completely unacceptable. The reception..

My partner arrived for her medical consultation behind schedule, and the physician proceeded to make an inappropriate comment about her body weight, which I found extremely disrespectful and..

Incredibly supportive front desk personnel, excellent assistance through digital submission channels.

Delivers top-notch, personable, and incredibly committed care. I've been a patient here for more than ten years - the general practitioners are exceptional. I truly value having healthcare..

Initially, the NHS app indicated no available slots, but a 111 referral changed everything. Following a quick phone consultation, I secured a same-day appointment. The entire journey from first..

Utterly appalling. A medical practice supposedly dedicated to mental health support tells patients they must endure a five-day wait just to have a brief phone consultation with a physician! You..

I'm truly at a loss for where to begin. This is absolutely the worst general practitioner I've ever been registered with. Initially, they claimed my area wasn't covered (which was completely false),..

The front desk staff were incredibly unhelpful when I phoned to inquire about my test results. They dismissed my request, claiming it wasn't their responsibility, even though they were the ones who..

A welcoming and supportive medical practice that truly stands out. The entire facility is excellent, with doctors who are highly competent and nurses who go above and beyond to assist patients. I..

I've been a patient at this practice my entire life, and while some doctors like Dr. Fisher and Dr. Watson are incredibly supportive, the experience varies greatly depending on who you see. The..

Every interaction here is consistently delightful. The entire staff consistently provides an excellent experience. Much appreciation! 😊

I contacted the medical office seeking guidance about my grandmother's declining capacity to manage her personal matters. My legal counsel suggested obtaining a physician's letter to facilitate..

As per usual, the service was prompt and enlightening. Despite the challenges posed by administrative red tape, political pressures, and performance metrics that complicate work for NHS and..