JJ

Jtj J. 11 years ago • From Google

Rating

Bad

Rushed Appointments and Two-Complaint Limit Frustrate Patient

Extremely ineffective medical service with ridiculously long waiting periods. Appointments are nearly impossible to secure, and when you finally get one, the consultation feels rushed and incomplete. The most frustrating aspect is their strict two-complaint limit per session, forcing patients to schedule additional appointments even for interconnected health issues. This means enduring another two-week wait just to address remaining concerns. The current system is completely unacceptable. While I understand general practitioners are overloaded, if they cannot manage their patient volume, they absolutely must hire more medical staff. The practical reality is that most working individuals cannot repeatedly take time off without risking their employment. Adding insult to injury, they use an expensive 0845 phone number that essentially exploits sick people financially. This clinic needs to dramatically improve its operations or step aside, allowing more competent healthcare providers to take over. Their current approach is unacceptable and detrimental to patient care.

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