JC

Jason C. one year ago • From Google

Rating

Bad

Rushed audiologist missed key test details

The ENT consultant, Mr. Livi, was fine, but this review isn't about him. Despite the bad news and hurried atmosphere. The audiologist came across as somewhat patronizing, interrupting me and not truly listening. The equipment button was malfunctioning, which led me to minimize my communication to only crucial points. Compared to my other, free clinic, the difference was stark. The hearing test was significantly shorter than previous ones, and while she mentioned the white noise portion, it never actually occurred. The examination felt incomplete and rushed. But the absolute worst aspect was one of the nurses, who exuded an incredibly negative energy. She entered the ENT doctor's consultation and began pacing around the room in an aggressive, unwelcoming manner - what was that about?! The single star rating is solely because of this unprofessional behavior.

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