The Spitalfields Practice

Lacks a sense of professionalism...

On August 5th 2025, I experienced a truly seamless and professional medical visit. Dr. Bassem Saleh saw me precisely at our scheduled 3:15 time slot and conducted a comprehensive examination. The..

Extremely discourteous staff handling telephone interactions

The staff at The Spitafields Practice are completely unhelpful. Their approach is extremely bureaucratic and totally inflexible. Switching medical practices should not result in losing access to..

Extremely poor customer support.

For being just 7 minutes behind schedule, they completely canceled my appointment. It seemed like the nurse was eager to dismiss me. From what I observed, the hygiene standards are extremely poor. I..

I was pleasantly taken aback, especially given the contrasting online feedback! My visit to the ear, nose, and throat clinic initially seemed like it might be frustrating due to a wait, but the..

Phone consultation turned sour when the doctor dismissed my concerns and abruptly ended the call. She claimed my language wasn't clear, instructing me to use Google for clarification. While I might..

Unwelcoming atmosphere with a chilly and impersonal vibe

I scheduled approximately three appointments with them, exclusively during critical health situations (as an international student). While they provide appointments, obtaining a face-to-face..

I attended an NHS ENT consultation for my child. I must concur with previous feedback. Excluding the reception team, the medical professionals were absolutely dreadful. They were extremely brusque,..

I want to share a genuinely positive perspective about this medical practice. Having been their patient for many years, I've accumulated numerous reasons to be grateful. Dr Ahmed (and previously Dr..

They've consistently been supportive and quite effective at scheduling my medical appointments. Throughout two decades of using this practice as my local general practitioner, I've never encountered..

The medical staff were incredibly supportive and kind, addressing all necessary concerns efficiently and providing valuable guidance on preventative care. I departed feeling completely satisfied and..

I've been a patient at this medical center since 2013 and have absolutely no complaints. While the receptionists can come across as somewhat blunt, it's understandable given the high volume of..

They completely disregarded professionalism 😔... My scheduled appointment was set for 10:50am, yet they didn't contact me until 11:30. Subsequently, they proceeded to cancel the entire appointment.

The absolute most terrible GP front desk staff imaginable. On this date, 25/11/2024, he was present again during the morning shift. I can't recall his exact name. The bearded individual of brown..

I've never encountered a satisfactory interaction with this medical office. The employees are discourteous, wait times are interminable, and their website is completely dysfunctional (the patient..

The reception and administrative staff provide the most abysmal service imaginable. There's a complete absence of empathy, compassion, or any semblance of quality care that should embody the..

Fantastic and seamless assistance, much appreciated!