Kingsway Medical Centre
Sue M. one year ago • From Google
Bad
Rushed call after a week of waiting
Had a telephone consultation today following a week-long wait for the appointment. The conversation lasted approximately 15 seconds before I was asked to get straight to the point. I required around 30 seconds to provide context for my concerns, but this wasn't permitted. When I attempted to continue explaining, I was again directed to simply state my question. I mentioned that whilst I understand the professional role, I felt I needed a moment to properly convey my situation, but it became apparent that continuing would be unproductive, so I suggested we end the call there. It would be beneficial if there were more opportunity for patients to fully articulate their concerns, though this doesn't appear to be the current approach.
Had a telephone consultation today following a week-long wait for the appointment. The conversation lasted approximately 15 seconds before I was asked to get straight to the point. I required around..
Kingsway Medical Centre
Karlie M.
It's a general practice like many others in the NHS, operating with limited resources but making a genuine effort despite the constraints. I have no complaints about my experience there.
Kingsway Medical Centre
Food C.
This practice is excellent, consistently demonstrating professionalism, compassion and attentiveness to patient requirements. I have great respect for the entire team and their approach to care. I..
Kingsway Medical Centre
Dawn M.
Had an appointment today and received a sick note which the GP sent to my phone, but I was unable to open it. I went to reception and explained the situation, and they decided to print it off even..
Kingsway Medical Centre
Andrea E.
Outstanding healthcare facility. The phone waiting list was manageable at around 8 callers. Multiple appointment options are available including face-to-face consultations and remote consultations...
Kingsway Medical Centre
Maria M.
It has been a nightmare attempting to secure an appointment with my preferred clinician. The process has been equally frustrating when trying to book with other members of the practice. As someone..
Kingsway Medical Centre
Karen R.
The medical team at this practice are excellent, with all staff members being friendly and very supportive in their approach to patient care.
Kingsway Medical Centre
Elaine H.
All members of the medical team, nursing staff, and administrative personnel provide excellent care and demonstrate a strong commitment to their work.
Kingsway Medical Centre
Sue M.