Chelmer Village Surgery

If you're seeking assistance in identifying a medical problem, this place is unlikely to provide the support you need - I was compelled to switch healthcare providers. Eventually, I found some..

It appears impossible to secure an in-person medical consultation, as they perpetually recommend telehealth appointments that patients invariably end up missing. My child has been battling a..

The medical staff, including doctors and front desk personnel, are courteous, supportive, and compassionate. Since relocating, I've been thoroughly satisfied with this practice. 👏

I've experienced excellent care from this medical practice. For almost six years, I have been a resident of the Chelmer Village area.

I wish I could rate them zero stars! Their task was straightforward: mail a simple letter to DVLA, yet they deceived me by claiming they sent it on March 15th when they actually mailed it on April..

Extremely disappointing customer support

A thoroughly appalling medical practice. The disregard shown towards my frail elderly grandmother has been deeply disturbing. They prescribed medication without even examining her and failed to..

Absolutely terrible medical experience. The doctor completely disregards patient concerns, which is extremely alarming. The front desk staff are condescending and unprofessional, treating patients..

Since joining this medical practice recently, I experienced some uncertainty during the pandemic about my decision. But as the situation has stabilized, I've been pleasantly surprised by the..

This medical facility is a complete disaster, with administrative personnel displaying utter incompetence.

Extremely difficult to reach or communicate with

We've been patients at this medical practice for several years now, and our experience has been consistently outstanding. The staff, particularly the receptionists, are incredibly friendly and..

These medical professionals are completely incompetent. A specialist recommended I be referred to rheumatology, yet they continue to ignore my requests and won't communicate back to me 😡 If the..

Utterly disgraceful customer support. If you schedule a phone consultation, prepare for massive delays of 3 to 4 hours before they might actually contact you. They demonstrate zero empathy or..

I'd like to express my sincere gratitude to Tina for her exceptional customer service. When I called, she was incredibly attentive, carefully listening to my concerns and going above and beyond to..

Wasted countless hours in the hospital during my pregnancy due to their errors!!!

Terrible customer service experience with their contact line. The phone just kept ringing, and when someone finally picked up, the call was abruptly disconnected. I was forced to visit their..

I've been a patient at this medical practice for more than 12 months, and the experience has been far from satisfactory. The front desk staff are consistently discourteous and fail to effectively..

The front desk staff are fantastic. However, the physicians are completely inadequate, showing zero interest in listening to my concerns. When I sought guidance for menopause, they carelessly..

The medical staff here display an appalling lack of professionalism, with both the physician and front desk personnel demonstrating a shocking disregard for basic courtesy. Their customer service is..