JC

Jowita C. 8 years ago • From Google

Rating

Bad

Rushed, Dismissive Six-Minute GP Appointment

Utterly disgraceful encounter with Dr. Aras at my local surgery. The three-week wait for an appointment is typical, but the experience was nightmarish. I originally booked the slot for one health concern, which had since developed additional complications I desperately wanted to address. Upon arrival, the receptionist claimed I was 20 minutes late for my 3:30 pm appointment, insisting I'd booked for 3:10 pm - which was completely false. I was forced to wait while other patients were seen first. When finally called in, the consultation was a nightmare. The doctor continuously checked his mobile phone while half-heartedly listening to my concerns. After making minimal notes, he abruptly cut me off when I tried to discuss my other health issues, demanding I book separate appointments. When I apologetically tried to smooth over the tension, he coldly responded that he didn't believe my apology. The entire consultation lasted a mere six minutes, after which I was promptly dismissed. His bedside manner was shockingly unprofessional - I felt like an inconvenience, spoken to in a way no professional should ever address a patient. I left feeling utterly humiliated and defeated, immediately deciding to seek a private GP. Despite having registered with numerous London practices and always receiving excellent NHS care, this experience with Dr. Aras at Ashville Surgery was unacceptable. I sought medical help and compassion, but received only rudeness and disrespect.

Other reviews for Ashville Surgery