BB

Bepositive B. 3 years ago • From Google

Rating

Bad

Rushed out before I could get dressed properly

I have had a positive experience with this surgery until recently, but I was disappointed by what happened during my vaccination appointment today. Immediately after receiving the injection, I was hurried out without being given adequate time to get dressed properly. I arrived a few minutes behind schedule due to needing to use the facilities, and I felt the staff made comments about my timing that seemed unnecessary. While I understand staff have end-of-day commitments, I was instructed to attend shortly before closing time, which wasn't within my control. I ended up having to dress outside in cold weather, which was uncomfortable given my existing back issues that the practice is aware of. This rushed experience was quite different from the standard of care I've come to expect from this surgery.

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