The Saltscar Surgery
Bepositive B. 3 years ago • From Google
Bad
Rushed out before I could get dressed properly
I have had a positive experience with this surgery until recently, but I was disappointed by what happened during my vaccination appointment today. Immediately after receiving the injection, I was hurried out without being given adequate time to get dressed properly. I arrived a few minutes behind schedule due to needing to use the facilities, and I felt the staff made comments about my timing that seemed unnecessary. While I understand staff have end-of-day commitments, I was instructed to attend shortly before closing time, which wasn't within my control. I ended up having to dress outside in cold weather, which was uncomfortable given my existing back issues that the practice is aware of. This rushed experience was quite different from the standard of care I've come to expect from this surgery.
Excellent practice. I have consistently been satisfied with the service provided. Over the years I have been seen by several different clinicians here and they have all ensured I remain a loyal..
The Saltscar Surgery
Michael G.
My partner was scheduled to receive a vaccination. The practice contacted her and she returned their call promptly, only to be informed that she had missed an available appointment slot at the local..
The Saltscar Surgery
Martin B.
The practice is never crowded and appointments run precisely on schedule. The team members are wonderful and very considerate. I would give the highest rating if I could.
The Saltscar Surgery
On T.
This is an excellent GP practice. Some of the reviews posted here seem unreasonable. We are in a period where the NHS faces significant funding and staffing challenges due to limited government..
The Saltscar Surgery
ian b.
As always, the service was professional, welcoming, and delivered with good efficiency.
The Saltscar Surgery
Alex S.
Excellent family healthcare facility.
The Saltscar Surgery
Danny B.
This practice is not satisfactory. Expect to wait an extended period for an appointment.
The Saltscar Surgery
Karl R.
I am very satisfied with this practice. I needed to have something examined and called earlier in the day to secure an appointment later that same day. Throughout my time as a patient, I have..
The Saltscar Surgery
Ian F.
I have been with this Practice for approximately 13 years, having joined after my spouse was already established as a patient. I have complete confidence in the clinical team and have consistently..
The Saltscar Surgery
Christine W.
Excellent system for flu vaccinations today, well done to the practice.
The Saltscar Surgery
David D.
I am extremely frustrated with my experience at this surgery. My relative has significant mobility difficulties and struggles to walk most days. When attempting to book an appointment, I am..
The Saltscar Surgery
julie r.
I have made the difficult decision to leave this practice after a considerable period of time. I felt compelled to lodge a formal complaint regarding aspects of the service, which was not a decision..
The Saltscar Surgery
Geoff B.
Apart from the obvious pandemic situation, it is what it is....I've always found the staff to be very pleasant, and the clinical team members are equally friendly....It's a nice..
The Saltscar Surgery
Sophie C.
Not every healthcare professional appears to demonstrate genuine interest in understanding the reason for your visit.
The Saltscar Surgery
Bepositive B.
I have had a positive experience with this surgery until recently, but I was disappointed by what happened during my vaccination appointment today. Immediately after receiving the injection, I was..
The Saltscar Surgery
david l.
I registered with this surgery in August 2014. I was prescribed medication and asked to return after a month, which I did. However, I was then informed that the medication would be discontinued,..
The Saltscar Surgery
Eva H.
Difficult to get through to, lacking in support, concerns not being heard, minimal attention to patient needs, noticeable deterioration in service quality over an extended period.
The Saltscar Surgery
Ksenia T.
Attended a scheduled follow-up appointment and experienced a delay of approximately thirty minutes before being seen. This pattern of running behind schedule has occurred on multiple previous visits..
The Saltscar Surgery
Ray B.
The reception team's approach felt unhelpful, as though they were providing quick answers rather than genuine assistance, which gave the impression of prioritising convenience over proper service.
The Saltscar Surgery
Mark T.
I had an appointment scheduled and arrived promptly at the designated time. I checked in using the computer system, but found myself waiting considerably longer than expected before being called..
The Saltscar Surgery
Stephen S.