MM

Meow M. 6 years ago • From Google

Rating

Bad

Salima and rashida ruined my day

Salima and Rashida, the front desk staff, represent the most incompetent receptionists I have ever encountered. Their behavior is utterly unprofessional, discourteous, and demonstrates a total lack of competence. They consistently ignore incoming phone calls, and when patients visit in person to schedule appointments, they rudely insist that bookings can only be made via telephone. Their attitude is shockingly inappropriate for a healthcare setting, and I am astounded that such individuals are permitted to work in a medical facility where customer service and communication are critical.

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