TE

Trina E. one year ago • From Google

Rating

Excellent

Sally at Ivy Grove Saved My Day

Following a deeply frustrating morning of endless phone calls to medical facilities, being shuffled around without progress, I made my way to Ivy Grove Surgery. Feverish and clearly unwell, I had the fortunate opportunity to interact with SALLY at the reception. Sally was incredibly attentive, compassionate, and genuinely listened to my concerns. She went far beyond her typical duties today and was the sole individual who actually helped me secure an appointment. I cannot express enough gratitude or appreciation for Sally's support. Though I'm still feeling ill, thanks to Sally's intervention, we now have a concrete plan that has lifted my spirits and brought me a much-needed sense of hope. My heartfelt thanks.

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