TY

Tessa Y. 3 years ago • From Google

Rating

Excellent

Same-day appointment after registering as new patient

Excellent care and medical services provided by every team member, including phone staff, front desk personnel, and physicians. After recently moving to Cambridge, I registered as a new patient and was pleasantly surprised to receive a call scheduling an appointment with a doctor the very same morning I submitted my registration form and requested an online clinical review (the urgency may have been due to the nature of my health concern). The telephone and reception staff were courteous and accommodating. Dr P demonstrated attentive listening throughout my consultation, took my concerns seriously, and communicated his treatment approach in a transparent manner. I came away with an exceptionally positive experience that surpassed what I had anticipated.

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