RS

Richard S. 2 years ago • From Google

Rating

Excellent

Same-day appointment came through quickly this morning

Having previously been critical about the difficulty in obtaining GP appointments, I found myself needing medical support this morning and made a call at 08.00. I received a prompt callback from the Same Day Hub and was invited to attend for an appointment almost straight away. During my visit, I was impressed by the level of care I received. The clinician took time to listen to my concerns about how services have evolved and thoroughly discussed all of my issues, conducting a comprehensive assessment. They demonstrated genuine interest, thoughtfulness and excellent interpersonal skills throughout. Overall, I had an excellent experience today and departed feeling very satisfied and reassured. I'm grateful for the time given and the patient, attentive approach shown. The service provided was of a high standard and I would hope this positive feedback reaches the practice management.

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