Newburn Surgery

One of the best medical practices I've attended, with genuinely helpful and friendly staff. Most of the clinicians were excellent and you could sense they truly cared about their patients. It was..

Good practice, staff are consistently willing to assist with any concerns or queries.

I have not been a patient for an extended period, but I have found nothing to fault. The reception team and clinical staff have both been pleasant and helpful. They have assisted me with medication..

A medical practice that clearly demonstrates genuine concern for its patients... the level of care provided by the team is excellent. If you are in the locality, this is the practice to choose.

Unable to progress past certain front desk staff who seem to act as though they hold clinical authority. Being required to disclose the nature of your health concern to them is frustrating.

The clinical team and front desk staff consistently demonstrate helpfulness and attentiveness. We feel fortunate to have access to such a capable and responsive group of professionals.

Excellent medical practice that managed to arrange an appointment on the same day. I was seen by a highly skilled clinician and am very satisfied with the care I received.

Switched practices two weeks ago after spending sixteen years at a previous surgery where requests were consistently problematic. The new practice has proven to be entirely different, offering..

Recently switched to this practice from my previous surgery and have found both the reception team and clinical staff to be friendly and approachable. They create a welcoming atmosphere and never..

This is an excellent medical practice.

The clinical staff I encountered were not particularly helpful and sometimes provided inaccurate information. However, the nursing team were excellent, consistently friendly and welcoming, and..

This medical practice was previously excellent, with welcoming staff on reception and caring clinicians. Following staffing changes and the arrival of new office personnel, the overall experience has..

Outstanding and tremendously beneficial

The medical team are wonderful, however one of the nursing staff can be quite forceful and physical in their approach.

A recent appointment involving imaging results left me concerned about the accuracy of the interpretation provided. The information given appeared to be incorrect, which caused considerable..

I attended an appointment regarding serious mental health concerns and felt that I was not listened to throughout the consultation. When I expressed my gratitude sarcastically at the end, commenting..

I have attempted to contact the practice multiple times since it opened, but on most occasions encountered an engaged tone. On the few instances when I did manage to get through and the call began to..

Exceptional healthcare professional

It is consistently easy to secure an appointment without lengthy waiting periods. The team demonstrates genuine warmth and attentiveness during interactions.

Excellent practice with outstanding staff across all departments. I relocated to this surgery after experiencing difficulties elsewhere where I felt unheard and unsupported. The clinicians here..