Newburn Surgery

It is consistently easy to secure an appointment without lengthy waiting periods. The team demonstrates genuine warmth and attentiveness during interactions.

Got a text message today notifying me that my appointment for staple removal following my procedure had been cancelled. The stated reason was insufficient staffing availability. I was advised to..

The medical team and reception staff are wonderful, and they handle everything with ease.

The reception team could be more attentive to their duties, as phone calls often go unanswered while staff appear occupied with conversations. Appointment availability has become difficult to..

I am very dissatisfied with this practice. They instruct patients to call in the morning to check for cancellations, which I did, only to be offered an appointment several days away when I needed to..

Good practice, staff are consistently willing to assist with any concerns or queries.

I have experience with general practices across Newcastle and have not encountered another surgery that compares to this one. The team here is absolutely outstanding, and the clinicians are..

Excellent practice with outstanding staff across all departments. I relocated to this surgery after experiencing difficulties elsewhere where I felt unheard and unsupported. The clinicians here..

I have been a patient at this practice for nearly three decades and have witnessed many changes in the clinical team over that time. Throughout my years as a patient, I have consistently received..

This is an excellent medical practice.

Outstanding and tremendously beneficial

I have no complaints whatsoever about this practice. The front desk staff make genuine efforts to arrange appointments for patients, and younger patients receive priority attention. The team is..

I have not been a patient for an extended period, but I have found nothing to fault. The reception team and clinical staff have both been pleasant and helpful. They have assisted me with medication..

One of the best medical practices I've attended, with genuinely helpful and friendly staff. Most of the clinicians were excellent and you could sense they truly cared about their patients. It was..

I find the reception staff brilliant and friendly and will bend over backwards to help. The clinical staff member I saw was excellent and provided first-class care.

Exceptional healthcare professional

A medical practice that clearly demonstrates genuine concern for its patients... the level of care provided by the team is excellent. If you are in the locality, this is the practice to choose.

I have attempted to contact the practice multiple times since it opened, but on most occasions encountered an engaged tone. On the few instances when I did manage to get through and the call began..

This practice falls short of expectations. The approach feels outdated and the clinical staff would benefit from updated training and development.

Switched practices two weeks ago after spending sixteen years at a previous surgery where requests were consistently problematic. The new practice has proven to be entirely different, offering..