Millfield Surgery

The staff members were quite dismissive and unhelpful during my visit. When I attempted to discuss a sensitive personal matter, I was asked to share details that were then spoken about loudly in..

The staff displayed an unhelpful demeanor and lacked consideration for patient care standards.

Since relocating to the area in December, my family and I have been tremendously impressed by the level of care, professionalism and excellence demonstrated by this practice. We consistently manage..

The nursing staff have generally been unhelpful on most occasions, appearing dismissive and unwilling to engage properly. The practice would benefit from addressing staff attitudes and improving..

I ended an online consultation after returning from time away feeling unwell, and was subsequently added to the assessment queue. A caring healthcare professional made a follow-up telephone call and..

I appreciate the care and prompt responses provided by the clinical team at the surgery during a difficult period for my family member. The entire team demonstrated both compassion and..

Excellent experience, extremely supportive

The vast majority of the time, this is an excellent practice. The team demonstrates professionalism when handling urgent situations. Most clinical staff members at this surgery are supportive and..

I recently needed to contact the surgery by telephone to arrange an appointment. The staff member who answered the call was courteous and professional throughout. They asked appropriate questions..

I've been a patient at this surgery for many years. I can genuinely say I've never experienced difficulty obtaining an appointment or receiving guidance when needed. I've consistently been contacted..

The reception staff were very helpful. The clinician was excellent, demonstrating attentiveness to my concerns and responding well to my needs. I cannot praise the practice enough for the care I..

I have just registered with the surgery and found the registration process to be very good, kind and patient. The staff member who assisted me was helpful and accommodating, taking time to address..

Excellent medical professionals

I have nothing but high praise for the Millfield Surgery team, particularly the clinical staff whose level of care has been exemplary throughout. The practitioners especially have been proactive,..

Supportive and compassionate when I required assistance, I was able to obtain a prompt appointment with minimal waiting time. My concerns were addressed by a clinician on the same day. I appreciate..

Outstanding medical practice experience, characterised by swift, attentive and considerate care.

I was pleased with the online referral system at the practice. I have made use of it on two recent occasions and was satisfied with how quickly matters were addressed and the results achieved. The..

Once you manage to secure an appointment, this practice functions adequately. However, the process of booking an appointment is extremely frustrating and appears likely to become even more..

Reception staff demonstrated a dismissive attitude when I called to request an appointment in late December. After explaining my symptoms, the receptionist questioned my account, suggesting I was..

This practice stands out as the finest I have experienced as a patient. The care team is exceptional, demonstrating genuine warmth and kindness throughout. The entire operation functions smoothly..