Binfield Road Surgery

Excellent care provided by a welcoming and approachable team, much appreciated.

This is my personal feedback regarding the healthcare professional I saw—they are doing an excellent job and I would encourage them to continue with their good work. Thank you for the care provided.

I had an appointment at this practice and couldn't recommend the experience enough. As a woman of colour, I often find GP appointments quite daunting, as there have been times in the past where I've..

I was treated with exceptional care by the reception staff, the clinician, and the healthcare professional who conducted my blood test. I'm deducting one star solely due to the challenging and..

I'm very pleased with my general practice experience, as the service provided has been excellent and wonderful for me.

I recently registered as a new patient at a local surgery after relocating to the area and found the overall experience to be excellent. The online registration process on their website was..

The surgery demonstrates strong organizational practices. My interactions with the clinical staff have been varied in approach. One practitioner tends to address individual concerns sequentially..

Extremely supportive and quick to respond.

I had an excellent appointment today. The clinician I saw was patient, knowledgeable, and helpful, and was willing to address multiple concerns I had. I'm very grateful for the quality of care..

I would rate this experience as poor if lower ratings were available. The standard of customer service during my appointment fell significantly short of expectations. Upon arrival at reception, I..

Excellent service. The staff member arranged an appointment at an alternative practice for me as I required a medication review.

The reception staff were pleasant and welcoming, however the practice's patient management procedures appear to operate at a slower pace, which may contribute to patients feeling overlooked during..

I have been a patient at this practice for nearly a decade and have continued my registration with them despite relocating outside the local area, as I have consistently experienced efficient..

I have attempted to contact the practice on multiple occasions but have been unable to secure an appointment despite having a potentially serious health concern. Despite the nature of my situation,..

I had a very positive experience at the practice on Binfield Road. The staff member I spoke with was very polite and made me feel welcome. Another team member was also very helpful, and the overall..

This practice has been excellent for me. I have not experienced any problems during my visits. The management team is outstanding and all staff members have been courteous and attentive. I would..

The practice has deteriorated significantly over time despite previously providing satisfactory care. There are concerns about the level of knowledge demonstrated by clinical staff regarding..

Prompt attention to patient needs. Clear and effective dialogue with those seeking care. Highly satisfied with the experience.

The clinical staff member demonstrated warmth, attentiveness, and professionalism during my visit. I felt at ease and well-supported throughout the appointment. They were a genuine asset to the..

Extremely poor service experience. I contacted the practice regarding a prescription request and the call was terminated abruptly. The interaction was unhelpful and the staff member displayed a rude..