High Pastures Surgery

I had an extremely disappointing experience with this practice. The lack of communication was appalling, and I never received any follow-ups regarding my concerns. To make matters worse, they..

I consistently experience significant delays in receiving attention. On multiple occasions, I've been forced to endure hour-long waits, which has become a frustrating pattern. The chronic tardiness..

Having recently needed to seek medical assistance, I have found the level of care and support provided by the practice and team to be excellent, which has been very helpful and reassuring.

I have consistently been able to secure appointments without difficulty. The reception team has always been accommodating and supportive.

I have been waiting since January for an administrative matter to be resolved, and as of the second week in May, there has been no progress. I found this experience to be very frustrating and..

Constant battle to get, a prescription on time. Despite using the NHS “ app”, upon checking the “app” to verify if my, prescription has been approved. Also instructing the practice, of my choice to..

I would give this practice a much lower rating if possible. I needed to arrange some blood tests, but I found it extremely difficult to access care. There were no doctor appointments available, and..

In essence, this medical practice was a lifesaver for me. The departure of Dr. Fleming, however, left an enormous void, as her old-school principles were truly commendable. The new electronic system..

This practice has been disappointing in my experience, with repeated commitments to address patient concerns that have not been followed through. I have observed that vulnerable patients have been..

I'm uncertain why this role is titled as it is, as my experience suggested the staff member was unwilling to listen and appeared indifferent to my concerns.

I have had an excellent experience with this surgery over the past year or so, and I feel it has improved significantly over the last couple of years. The staff are outstanding, helpful, and polite,..

Our family has visited regularly throughout the years, particularly during our children's younger years. The clinical staff have consistently demonstrated politeness and courtesy in all our..

Had a very frustrating experience today with the appointment callback system at the practice in Maghull. I waited considerably longer than expected for a callback, and encountered a significant..

The team at this practice demonstrates outstanding professionalism and dedication. However, there appear to be some concerns regarding coordination and consistency in relation to medication..

If you are considering registering with this practice, you may want to reconsider. The service was satisfactory prior to recent times, but has experienced a noticeable decline since then. Obtaining..

I had an outstanding experience at this medical practice. The entire staff exhibited a high level of professionalism and were incredibly accommodating. I was seen by a physician assistant who..

Three weeks ago, I underwent blood tests due to experiencing chest discomfort. Despite being informed that the results were unremarkable, I was subsequently advised by High Pastures Surgery to visit..

I recently relocated to this neighborhood and I must say, my experiences here have been nothing short of positive. On two separate occasions, I found myself in need of their services, and both times..

I've been a patient at this medical practice for quite some time now, and I must say, the experience has been consistently disappointing. Securing an appointment with a physician seems nearly..

Received a vaccination appointment on Friday without any difficulty in the booking process. The nursing staff member was welcoming, competent, and maintained the scheduled appointment time..