CB

Claire B. 10 months ago • From Google

Rating

Excellent

Saved me during a stressful hospital booking

Despite a confusing situation with my hospital appointment scheduling - which was time-sensitive and not caused by me - the practice manager demonstrated exceptional compassion. She fully understood the significant stress I was experiencing and proactively worked to resolve the booking issue, going far beyond her typical duties to ensure I could be seen quickly. Her helpfulness left me feeling incredibly thankful and immensely relieved.

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