SS

Stu S. 2 years ago • From Google

Rating

Bad

Saxonbrook medical practice fails every patient

Upon relocating to Crawley as a family of seven in 2021, we registered with this practice, and I cannot emphasize enough how abysmal their service truly is. There's not a single positive aspect I can highlight. The level of care is so poor that even in a critical medical situation, you'd likely receive more compassionate assistance from an inanimate object. Scheduling appointments seems impossible, and the physicians appear incompetent, with questionable communication skills. When I contracted Lymes disease from a tick bite, they refused testing until I sought a private GP who ultimately submitted the necessary report. Their response came a staggering six weeks later - a meaningless apology that offered zero practical help. I strongly caution anyone against choosing Saxonbrook Medical Practice; they are completely ineffective. This incident represents just one of numerous disastrous encounters we experienced. Fortunately, we've since moved and are immensely relieved to have escaped their utterly inadequate healthcare support!

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