Ravensbury Park Medical Centre
MG
Mark G. 8 years ago • From Google
Bad
I received a suspicious call at work from a doctor on a private, undisclosed number who wanted to verify my identity without properly identifying himself or his practice. Wary of the withheld number and lack of clear information, I questioned his credentials before sharing any personal details. He mentioned something about my son without providing context and abruptly ended the call. This cryptic interaction left me deeply anxious, fearing something might have happened to my son while I was at work. Upon calling my wife, I learned she had simply contacted the surgery inquiring about potential additional antibiotics for our son's previously perforated eardrum, which had apparently healed at the end of his initial prescription. These communication issues compound existing problems at the practice, including a check-in terminal that has been non-functional for over a year, outdated television displays advertising long-past elections, poorly spelled patient information screens, and the significant fact that the surgery has been placed into Special Measures by the CQC.
G G.