JR

Jaz R. 2 years ago • From Google

Rating

Average

Second opinion finally revealed what was missed

I recently joined this practice and underwent several blood tests and appointments, only to discover I would need to repeat the process. I'm grateful for one particular clinician who demonstrated exceptional skill and care. A previous clinician's approach was less thorough, with a brief examination and failure to identify some readily apparent concerns, despite encouraging me to return for follow-up and support. Additionally, a scheduled absence disrupted continuity of care. However, this turned out to be beneficial in the end. The clinician I subsequently saw was outstanding—thoroughly professional, knowledgeable, and genuinely interested in exploring all available options. Their approach completely restored my confidence in the practice. I had been considering switching practices due to my earlier experience, but I would now stay if this clinician continues to work here. They provided excellent care. My overall rating reflects the mixed experience with different clinicians, though I would rate my most recent care experience exceptionally highly.

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