Gables Surgery
MD
M D. 3 years ago • From Google
Bad
We've encountered two deeply troubling incidents with this medical practice. Our daughter reported a neck lump, and despite multiple attempts to contact the surgery and undergo telephone consultations, they initially failed to refer her for proper examination. We persistently advocated for her to see a physician, and eventually a locum doctor agreed to arrange hospital referral, where she was ultimately diagnosed with cancer. She is currently undergoing treatment. In a separate instance, our son repeatedly complained about stomach pain, and each time he reached out to the surgery, they dismissed his concerns, merely offering phone advice and prescribing Movicol. When the pain became unbearably severe, we took him to hospital Urgent Care, where doctors discovered a massive fluid-filled cyst in his abdomen, approximately the size of a watermelon. Addressing this required three separate surgical procedures, and he remains in the recovery phase.
Jade l.