Silver End Surgery

Marketed as a surgical procedure, but experienced more like a crude and careless mutilation!

A physician incorrectly diagnosed my spouse with muscle issues, but a subsequent scan revealed 3 disc herniations and nerve compression. She had been struggling with spinal disc complications for..

Improving significantly, they genuinely aim to assist and support customers.

I'm done with this medical practice due to their incredibly poor attitude, forcing my husband to seek alternatives as well. Dawn, who no longer works at reception, was the only pleasant staff..

Absolutely dreadful medical practice in Essex. My elderly mother, who's over 70, was experiencing severe chest discomfort. We attempted to contact the clinic at 8am but couldn't connect, and when we..

Initially, Silver End Practice seemed promising. The medical staff were consistently competent, and the atmosphere was friendly. However, their recent approach has become deeply problematic with..

I've been a patient at this medical practice for more than 12 months, and my experience has been smooth sailing. While they are undoubtedly a high-volume clinic, I've consistently managed to secure..

The front desk staff are delightful and accommodating, and the nursing team is also excellent, though the quality of the general practitioners can be somewhat inconsistent depending on the day...

Welcoming and personable employees

Impersonal digital screening process dominates their service approach. Minimal human interaction evident. All communication and procedures are channeled through online platforms or telephone..

My partner attempted to schedule a doctors appointment via the new Evergreen app at 8:20am, but the app indicated the booking form was unavailable. He then used the NHS app to contact the surgery,..

If you're battling chronic illness and considering this medical practice, steer clear. The administrative team's mishandling of my medication needs is appalling. They've botched my prescription for..

The medical practice isn't entirely to blame, but they're severely understaffed. I've been informed there are issues with my blood test results requiring an urgent consultation, yet they have no..

Repeat Prescriptions are an absolute joke, completely incompetent and unreliable. Their service is a complete mockery of what healthcare support should be.

Deteriorating service continues, scheduling a consultation has become a nightmare. Impossible to secure an appointment for patients with genuine medical needs. Regardless of when the booking form is..

Initially rated as a four-star experience due to the surgery staff's helpfulness and constant readiness to assist. However, a complaint lodged in November 2024 remains unanswered, and the ongoing..

The level of service at this establishment is incredibly disappointing. The front desk staff behave with an unwarranted sense of superiority, consistently displaying discourteous and unprofessional..

Truthfully, this medical practice is absolutely terrible. Scheduling an appointment is nearly impossible, especially for pediatric care. You'll spend hours dialing from 8am to 9am day after day, and..

A brief note to express my appreciation for the incredibly accommodating staff. They went above and beyond, making everything seem effortless. My gratitude to them, and wishing them well.

Notwithstanding adherence to protocols, genuine interaction or medical consultation remains unattainable. The front desk staff adopts a combative and protective stance when patients attempt to seek..