John Smith Medical Centre
Anonymouse 4 months ago
Bad
Appointment
BadReception
PoorCleanliness
AverageCare
PoorRespect
BadSeen On Time
Badservice decline
it has become a nightmare getting a GP appointment since they changed hands about 18 months ago, they used to be so good, now they keep cancelling appointments and don’t reschedule them, they even have days when there’s no GP on site, this puts people’s health at risks, being informed again they’ve cancelled an appointment the day before asking people to phone to reschedule, only to be told you have to fill in the evergreen e-consult app that does’t even have a section showing they cancelled the appointment that you’ve already waited two weeks for is not efficient practice, and the curt manner that some staff treat you with seems to have something to do with it, the staff need to check their conduct and practice rules because it seems to depend on who you talk to what advice/service you’re given. the evergreen app is rubbish and not fit for purpose and staff giving mixed information on how it works is very confusing and stressful when you’re not well.
Nurgess comes across as an incredibly warm and supportive individual, and interacting with her is genuinely delightful!
John Smith Medical Centre
Muhidsa A.
Initially, the staff was unhelpful, but after I raised my concerns, employees Phylips and Nargis stepped in to assist me. They were courteous and empathetic throughout the process.
John Smith Medical Centre
Antonio J.
The time I've spent here has been thoroughly enjoyable and satisfying.
John Smith Medical Centre
MarkPatrick C.
Exceptional customer support. The front desk team goes above and beyond to assist clients with utmost professionalism and care.
John Smith Medical Centre
James B.
Wonderful employees and exceptional customer care. They promptly return calls regarding any cancellations. Incredibly welcoming and approachable staff.
John Smith Medical Centre
Paola N.
A completely ineffective and frustrating medical clinic. They refuse to schedule appointments for infants and rely on elderly physicians who provide dubious medical recommendations, making the..
John Smith Medical Centre
Ileana S.
My visit was absolutely exceptional, with doctors who genuinely pay attention to my concerns, demonstrate incredible patience, and maintain the highest level of professionalism. During today's trip..
John Smith Medical Centre
Dee F.
The personnel at John Smith Medical Centre are exceptional and supportive. They consistently pay attention to patients' concerns and make genuine efforts to provide assistance. I am thoroughly..
John Smith Medical Centre
Sunjida M.
During my visit to John Smith Medical Centre, I was thoroughly impressed by the receptionist, Nurgess. Her exceptional organizational skills, warm demeanor, and efficiency stood out immediately. She..
John Smith Medical Centre
Georgya S.
I switched healthcare providers recently, and I'm truly impressed by the exceptional patience and professional approach they demonstrate when interacting with patients. A special thanks to the..
John Smith Medical Centre
Talha A.
During my initial consultation at this medical practice, Nurgees proved to be incredibly supportive throughout the entire process. She attentively heard out my concerns and provided thorough, clear..
John Smith Medical Centre
roshan m.
During my recent visit to John Smith medical centre, I encountered an exceptional receptionist named Nurgess. Her professionalism and kindness were remarkable as she efficiently guided me through..
John Smith Medical Centre
Mohammad R.
Interacted with the front desk staff Nurgess, who was incredibly helpful and compassionate. She consistently demonstrated a willingness to provide exceptional assistance and support. Continue..
John Smith Medical Centre
Gillian R.
The staff were incredibly supportive and accommodating. I got a call regarding my son's asthma check-up, and during the conversation, I requested a smear test appointment. The process was seamless..
John Smith Medical Centre
Mishell S.
The receptionist was incredibly uncooperative when I called. On April 30th at 11:00 AM, I tried to schedule an appointment for my grandmother, who's experiencing dizziness, but was told they had no..
John Smith Medical Centre
Alexis G.
The employees demonstrate exceptional customer service and compassion. Despite the challenge of booking a same-day consultation, they went above and beyond to ensure my son received a medical..
John Smith Medical Centre
Jamal R.
I encountered a terrible interaction with nurse Nasima Begum, who displayed an incredibly arrogant demeanor and refused to communicate professionally. Her attitude was so pompous, like she was some..
John Smith Medical Centre
rahat a.
During my recent appointment at John Smith Medical Centre, I was completely won over by the receptionist, Nurgess. Her warm and professional approach was exceptional, creating an immediate positive..
John Smith Medical Centre
bibi t.
This morning, I reached out to John Smith Medical Centre to schedule an appointment. I explained my requirements to Nargees, who promptly booked a slot for me. Her compassionate approach and..
John Smith Medical Centre
Pooja K.
Dr. Nurgess was incredibly supportive and compassionate when I needed an urgent medical consultation today. I truly appreciate her wonderful and attentive approach to patient care.
John Smith Medical Centre
Victoria H.