Grove Road Surgery

This product is utterly devoid of any redeeming qualities. If your goal is to experience complete disappointment or potential harm, you've found the perfect match.

Absolutely zero communication from the medical staff. They seem to hastily diagnose without any real insight and rush you out of the office in under 120 seconds.

It's well-documented that primary care practices are facing significant challenges. Medical professionals are reluctant to become general practitioners, and existing GPs are leaving the profession..

Getting a consultation here is incredibly frustrating for anyone with a job, and once you finally secure an appointment, the physicians seem disinterested and rush you through without genuine care...

Two weeks of attempting to schedule just one appointment, calling from three separate phones simultaneously, desperately trying to get through. Is this really considered standard procedure?

Stuart, the lead practitioner, is truly exceptional... Yet, what good is that when scheduling an appointment seems impossible? I've been attempting to call at 8 AM for three consecutive days...

Despite dialing precisely at the designated time, I found myself languishing as the 27th caller in line. The service quality is absolutely unacceptable and clearly demonstrates a critical shortage..

After relocating to Eastbourne, I decided to visit Grove Road Surgery for the first time. I managed to secure both a personal consultation with a physician and a blood test on the very morning I..

Had to heart attacks and and very bad chest infection.need an emergency pack of antibiotics but told I would have to wait 5days minimum to get them.very very unhelpful.worst surgery in Eastbourne.

Blood work and INR test performed with exceptional precision and care.

I attempted to contact the surgery today to schedule a phone consultation regarding my recent ENT report and MRI scan results. Incredibly frustrating to be informed that it takes 3 weeks to scan..

I've been a patient at this medical practice since 2008, but the quality has deteriorated so drastically that I'm now searching for an alternative. Getting an appointment with a doctor is nearly..

Their appointment scheduling process is absolutely ridiculous. All the general practitioners seem identical. The UK healthcare system is fundamentally broken! It's clear they're deliberately pushing..

Four years back, this surgical service showed promise, but since most of the general practitioners have departed, the quality has significantly declined. I cannot in good conscience suggest this to..

Unprofessional staff mocked me over the phone when I attempted to explain my purpose for calling, which is absolutely unacceptable behavior.

Satisfactory customer experience

I feel completely disregarded by their lack of concern for my physical and psychological well-being, which has left me feeling utterly hopeless and disconnected from any sense of care or support.

Incompetent medical staff. Single physician with zero nursing support, operating in a severely overcrowded environment. Absolutely frustrating experience with total lack of adequate healthcare..

The healthcare system suffers from fragmented patient care, and securing an appointment is challenging at best. The digital scheduling platform unfairly disadvantages elderly individuals who are..

I want to express my heartfelt gratitude to Sarah, who is an absolutely incredible individual. Her kindness and empathy are truly remarkable, and she consistently goes above and beyond to provide..