Grove Road Surgery

Consistently incredibly supportive, with seamless scheduling and practitioners who genuinely pay attention to your concerns. Without a doubt, this is the most exceptional medical practice I've ever..

Just today, contacted by surgery, gp wishes to talk to you ! Three times arranged, three times no contacted made. Attempted to call surgery, held held in position 4 for thirty minutes, gave up...

The medical staff are competent, but calling Grove Road Surgery involves navigating through four different pre-recorded announcements from different individuals before reaching the automated..

I want to express my heartfelt gratitude to Sarah, who is an absolutely incredible individual. Her kindness and empathy are truly remarkable, and she consistently goes above and beyond to provide..

This surgical facility is absolutely the lowest quality medical practice in the entire Eastbourne area.

This product is utterly devoid of any redeeming qualities. If your goal is to experience complete disappointment or potential harm, you've found the perfect match.

Extremely sluggish, antiquated, and completely inadequate. I attempted to contact them at 3:45 PM on Friday, February 17th, and not a single person picked up the phone. Thanks a lot, NHS. Your..

Scheduling consultations turned out to be much simpler than anticipated, and the overall quality of care is impressively high 👍

I feel completely disregarded by their lack of concern for my physical and psychological well-being, which has left me feeling utterly hopeless and disconnected from any sense of care or support.

Despite dialing precisely at the designated time, I found myself languishing as the 27th caller in line. The service quality is absolutely unacceptable and clearly demonstrates a critical shortage..

Satisfactory customer experience

I showed up precisely on time for my 9:40 blood test, checked in twice, and the machine acknowledged my presence. Despite this, I endured a frustrating 45-minute wait before finally getting the..

Absolutely appalling medical practice where the healthcare providers demonstrate complete indifference towards their patients. Attempting to schedule an appointment is an exercise in futility, and..

Their appointment scheduling process is absolutely ridiculous. All the general practitioners seem identical. The UK healthcare system is fundamentally broken! It's clear they're deliberately pushing..

I recently registered with this medical practice and was immediately impressed by the welcoming and supportive front desk staff. The receptionist thoroughly explained their booking process and..

Had to heart attacks and and very bad chest infection.need an emergency pack of antibiotics but told I would have to wait 5days minimum to get them.very very unhelpful.worst surgery in Eastbourne.

The medical practice has deteriorated significantly in recent times, making scheduling an appointment nearly impossible. The front desk staff consistently display a dismissive and discourteous..

The healthcare system suffers from fragmented patient care, and securing an appointment is challenging at best. The digital scheduling platform unfairly disadvantages elderly individuals who are..

Visited the medical facility for a scheduled routine examination involving blood work and blood pressure screening, which they had specifically requested. Upon arrival, I discovered they had..

I attempted to contact the surgery today to schedule a phone consultation regarding my recent ENT report and MRI scan results. Incredibly frustrating to be informed that it takes 3 weeks to scan..