JS

Joseph S. 2 years ago • From Google

Rating

Bad

Shocking emergency line encounter: Rude staff

I recently had an appalling encounter with an emergency line operator that left me utterly dismayed. The individual on the other end displayed a shocking lack of professionalism, exhibiting rudeness and disinterest throughout our interaction. To my disbelief, I overheard a voice in the background suggesting they would terminate the call prematurely. As a healthcare professional myself, I was astounded by the condescending manner in which I was addressed, as if my expertise held no value. Rather than anger, I find myself deeply concerned about the standard of care at this facility. My heart goes out to the patient I was advocating for, and I shudder at the thought of receiving treatment from such personnel. While I've never felt compelled to leave a review of this nature before, I felt obligated to share this distressing experience.

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