Ilford Medical Centre
Soha A. one year ago • From Google
Bad
Shocking medical neglect left me frustrated and alone
I experienced some health concerns towards the end of 2023 and requested a scan from my primary care physician. The medical facility was responsible for processing the referral, but communication completely broke down. After months of silence, I returned to my doctor in March 2024 to stress the critical nature of my scan. They promised a two-week turnaround, yet despite my persistent follow-ups with both the doctor and hospital, I didn't receive a scan appointment until August. Once the scan was completed in August, I endured another three-week wait for results. I made almost daily calls seeking updates and hoping a physician would review my findings. When the results finally arrived, they sent a curt text message simply stating I had a medical condition. There was no personal phone call, no detailed explanation—just an impersonal text. I was utterly horrified by the callousness and detachment of this communication. Being notified of a serious health condition via a text message is deeply inappropriate and demonstrates a profound disregard for patient care and emotional well-being.
I visited the medical office today regarding my patient portal access, and a receptionist named Monika was incredibly helpful. She thoroughly walked me through the login process and guided me on how..
Ilford Medical Centre
Akinpelu A.
During my recent medical appointment, Nasneen was the healthcare professional who assisted me. The experience was absolutely exceptional. Her demeanor was incredibly warm and considerate, and she..
Ilford Medical Centre
Zirva S.
The staff at Ilford Medical Center, particularly the customer service representative, was exceptionally friendly. Moreover, the doctor demonstrated a helpful and considerate approach during my visit.
Ilford Medical Centre
naveen m.
I received incorrect scheduling details from the reception staff - they told me my daughter's appointment was at 10:30, but the medical center claimed it was actually 9:45 on 21/7/25. This..
Ilford Medical Centre
Virginia H.
Extremely pleased medical client.
Ilford Medical Centre
Marisa V.
I informed my GP about nighttime breathing difficulties and was given an appointment two weeks later. During my "out of hours" doctor consultation, the interaction was extremely unpleasant. After..
Ilford Medical Centre
Vidyashree P.
I want to express my heartfelt gratitude to Sumbal, Amina, and Dr. Hema Giridhar for their incredible support. Sumbal, my social prescriber, was instrumental in guiding me towards critical resources..
Ilford Medical Centre
m a.
Extremely welcoming and pleasant
Ilford Medical Centre
A A.
this medical practice demands excessive patience for scheduling appointments. daily post-work visits result in constant "no availability" responses. without persistent reminders, they neglect..
Ilford Medical Centre
Fakhru F.
The healthcare services at Ilford medical centre are absolutely top-notch and I couldn't be more impressed.
Ilford Medical Centre
Sammy W.
I am thoroughly disappointed with this GP surgery, which is undoubtedly the most incompetent medical practice I have ever encountered. The staff demonstrate appalling attitudes, showing complete..
Ilford Medical Centre
Anonymouse
Rude staff especially the scarf lady at reception, rude, disrespectful and lazy. You need to visit this GP various times just yo get anything done. I'm still waiting to get full access to the NHS..
Ilford Medical Centre
Amina K.
Dr. HUZEFA QAMAR delivered outstanding medical attention during our appointment. He attentively listened to my concerns about my daughter's persistent eye issue and meticulously examined her eyes,..
Ilford Medical Centre
VITA G.
I am truly grateful to Dr. M Patel at Loxford PCN, who is an exceptional medical professional and specialist.
Ilford Medical Centre
Sarah G.
Incompetent personnel who demonstrate poor communication skills and fail to address customer inquiries effectively. Their staff frequently terminate calls abruptly, suggesting insufficient training..
Ilford Medical Centre
soraya 9.
Gazala, the receptionist, truly impressed me with her exceptional customer service. Her communication skills and professional demeanor are outstanding, and she handles every interaction with..
Ilford Medical Centre
Ana-maria B.
I've encountered extremely poor conduct from the reception and pharmacy staff. The two female employees I interacted with were incredibly discourteous. They deliberately delayed addressing my..
Ilford Medical Centre
Soma K.
Hi, I'm Karthikeya Soma, and I want to express my appreciation for Naga, the receptionist at Ilford Medical Centre. She was incredibly helpful during my visit and provided excellent assistance.
Ilford Medical Centre
Temitayo O.
Swift scheduling, courteous, welcoming, and supportive personnel from check-in to the conclusion of my visit. Recently switched from Loxford and absolutely satisfied with the change.
Ilford Medical Centre
G H.
My recent appointment at Ilford Medical Centre with Dr. Husain Kamrun left much to be desired. The doctor appeared more focused on talking than genuinely hearing our concerns, creating a sense of..
Ilford Medical Centre
Sharon K.