Westbourne Medical Centre
Ian D. one year ago • From Google
Bad
Shocking medical negligence from westbourne medical centre
OUTRAGED!!😡😡 My spouse experienced a stroke at Marco Polo Airport, Venice, Italy on October 28th. The Italian medical team swiftly transported her to dell'Angelo hospital in Mestre, rushing directly from ambulance to surgery, and immediately performed the clot removal from her brain. She remained hospitalized for 12 days, which included a heart examination via wrist catheterization. She's been diagnosed with Atrial Fibrillation and prescribed three medications, two taken twice daily. We returned home on November 13th. Our insurance company deemed her condition so critical that she must fly back from Venice accompanied by a physician. No room for discussion, a doctor was mandated to accompany her. She was instructed to see her GP immediately, request a referral letter, and schedule a cardiologist appointment ASAP!! Doesn't this sound extremely serious and worrying?? Apparently not to Westbourne Medical Centre…the best appointment slot they offered before our departure was November 28th. Incredibly, despite my wife's medical emergency, they suggested waiting over TWO WEEKS for a REFERRAL LETTER?!!?? We've resided nearby for over two years and have never even ENCOUNTERED our GP, that's how rarely we seek medical attention. Calling us "appalled" at this callous and unhelpful service would be an understatement!! The medical staff at the (absolutely fantastic) dell'Angelo Ospedale advised my wife to "simply relax and take things very easy moving forward". One can only imagine how much this bureaucratic hesitation by WMC has truly calmed her nerves…😠😠😠😠😠😠😡😡😡
Unbelievable incompetence from management! The phone lines are perpetually jammed, and everything moves at a snail's pace. I've been attempting to obtain a medical certificate and am still waiting..
Westbourne Medical Centre
Matthew A.
Exceptional care provided by practitioner (K) during my visit. Demonstrated extensive expertise and meticulousness. The front desk team was equally supportive and friendly. Much appreciation to the..
Westbourne Medical Centre
Alan E.
Exceptional experience! Ian Kennedy ensured I felt entirely at ease, meticulously explaining every aspect and providing comprehensive guidance on potential treatment paths and management strategies...
Westbourne Medical Centre
Dee B.
I underwent a minor surgical procedure recently. The scheduling process was smooth and prompt. The medical professional thoroughly explained the details of the operation and encouraged me to seek..
Westbourne Medical Centre
Barry H.
Right from the start, the service was exceptional after filling out the online form. WMC contacted me within a mere 25 minutes, scheduling an in-person consultation with Nicola. I found Nicola to..
Westbourne Medical Centre
Sandra D.
I've received exceptional care at this medical practice. Their digital assistance is incredibly convenient and efficient, streamlining the entire process.
Westbourne Medical Centre
May M.
I joined this practice nearly 12 months back. The staff here are truly exceptional, with welcoming front desk personnel, compassionate healthcare support workers, and nursing staff. I feel fortunate..
Westbourne Medical Centre
Barry E.
I visited Dr. Nicola Rowswell this morning for an urgent consultation, and she was absolutely outstanding. She was incredibly approachable and made me feel comfortable, while also being incredibly..
Westbourne Medical Centre
Strath D.
I consulted physiotherapist Mr Ian Kennedy regarding intense foot discomfort. His diagnostic approach was incredibly meticulous, and he suggested obtaining an X-ray. The imaging revealed the..
Westbourne Medical Centre
Donald P.
I opted to switch to a nearer healthcare facility and discovered Westbourne Medical Centre was accepting new patients. Upon entering, I approached the receptionist, who entirely disregarded my..
Westbourne Medical Centre
BRIDGET H.
I am truly appreciative of the nurse practitioner's prompt response to my call today. Although I've typically been skeptical about telephone medical consultations, this interaction was exceptional...
Westbourne Medical Centre
Paul P.
If there were a gold standard for medical practices, Dr. Kenneth Gallimore and his team at Westbourne Medical would epitomize it. Throughout my entire experience, I've never encountered a physician..
Westbourne Medical Centre
kerry l.
I'm not typically someone who writes reviews, but in this case, I felt compelled to share my experience. Westborne Medical has been absolutely exceptional in their care for me. Whenever I need..
Westbourne Medical Centre
Ashleigh P.
Throughout the past eight years, this medical practice has been my steadfast and dependable healthcare provider. Whenever I've sought an appointment or advice, the staff has consistently offered..
Westbourne Medical Centre
Balwinder K.
My interaction with physiotherapist Ian Kennedy proved to be incredibly beneficial and supportive.
Westbourne Medical Centre
Derek B.
Wonderful personnel and top-tier care/medical support, just like every other time.
Westbourne Medical Centre
Anonymouse
Maybe I'm unlucky but I have spoken to the same doctor about mental health concerns at least 3 times now. I always get dismissed. I went to my latest appointment with concerns of autism and not..
Westbourne Medical Centre
Jen O.
I'm not someone who typically leaves reviews, but today's experience at the surgery compelled me to share. This was my first time seeking medical care since relocating to the area. After submitting..
Westbourne Medical Centre
Paul S.
Their communication is nonexistent. After a month of waiting, I've received zero assistance or even a courtesy call. Moreover, they've repeatedly provided inaccurate medical guidance and..
Westbourne Medical Centre
Lauren M.
Just arrived recently, and everything seems to be going smoothly so far 👍
Westbourne Medical Centre
Alan A.