Westbourne Medical Centre
Ian D. one year ago • From Google
Bad
Shocking medical negligence from westbourne medical centre
OUTRAGED!!😡😡 My spouse experienced a stroke at Marco Polo Airport, Venice, Italy on October 28th. The Italian medical team swiftly transported her to dell'Angelo hospital in Mestre, rushing directly from ambulance to surgery, and immediately performed the clot removal from her brain. She remained hospitalized for 12 days, which included a heart examination via wrist catheterization. She's been diagnosed with Atrial Fibrillation and prescribed three medications, two taken twice daily. We returned home on November 13th. Our insurance company deemed her condition so critical that she must fly back from Venice accompanied by a physician. No room for discussion, a doctor was mandated to accompany her. She was instructed to see her GP immediately, request a referral letter, and schedule a cardiologist appointment ASAP!! Doesn't this sound extremely serious and worrying?? Apparently not to Westbourne Medical Centre…the best appointment slot they offered before our departure was November 28th. Incredibly, despite my wife's medical emergency, they suggested waiting over TWO WEEKS for a REFERRAL LETTER?!!?? We've resided nearby for over two years and have never even ENCOUNTERED our GP, that's how rarely we seek medical attention. Calling us "appalled" at this callous and unhelpful service would be an understatement!! The medical staff at the (absolutely fantastic) dell'Angelo Ospedale advised my wife to "simply relax and take things very easy moving forward". One can only imagine how much this bureaucratic hesitation by WMC has truly calmed her nerves…😠😠😠😠😠😠😡😡😡
During my time at the clinic, I witnessed Dr. Schuster's appalling behavior towards an elderly patient using crutches. As she approached the entrance, he abruptly abandoned her, callously slamming..
Westbourne Medical Centre
Debbie G.
Since relocating from Hertfordshire, I've been thoroughly impressed with this exceptional medical practice. The staff, from the welcoming reception team to the skilled physicians, have been..
Westbourne Medical Centre
Kathleen R.
Exceptional care provided by Ian Kennedy during my husband John's consultation today. His professional expertise was evident, and he demonstrated outstanding interpersonal skills. He communicated..
Westbourne Medical Centre
BRIDGET H.
I am truly appreciative of the nurse practitioner's prompt response to my call today. Although I've typically been skeptical about telephone medical consultations, this interaction was exceptional...
Westbourne Medical Centre
Carrie C.
I've been a patient at this medical practice for nearly half a decade, and it truly stands out as the most exceptional GP surgery I've encountered across multiple locations nationwide, including the..
Westbourne Medical Centre
Anastasia R.
I've been registered with this medical practice for a while now, and I'm extremely satisfied with the support they've provided for my health concerns. Every appointment has been genuinely positive,..
Westbourne Medical Centre
Michael S.
I met Doctor Neil Raha for the first time and found him incredibly approachable. He quickly assisted me with great professionalism. The front desk staff was also friendly and welcoming. I'm actually..
Westbourne Medical Centre
Urban S.
A complete disaster that threatens one's well-being. At 54, I've been dealing with this medical practice since relocating here about three years ago. I underwent quadruple bypass surgery at..
Westbourne Medical Centre
Anna G.
I'd gladly assign this medical practice a rating below zero if I could! My interactions with this GP consistently push me to the absolute limits of my patience. Each encounter leaves me feeling..
Westbourne Medical Centre
M D.
Westbourne Medical Centre is a sprawling healthcare facility with an extensive team of medical and support personnel. Having been registered here for over 15 years (as of 2023), my initial..
Westbourne Medical Centre
Maurice J.
Every employee at the reception and customer service are exceptionally courteous, warm, and compassionate - kudos to the entire team. Doctor RAHA is truly an outstanding physician who is not only..
Westbourne Medical Centre
Nick M.
I submitted the online self-referral form and received a phone call just 10 minutes later, followed by an appointment within 2 hours! Nicola conducted a comprehensive evaluation, identifying my..
Westbourne Medical Centre
Jane F.
Highly endorse this procedure. Proficient, compassionate, and attentive staff. Dr Gallimore has been incredibly supportive and empathetic. The front desk team is remarkably accommodating and always..
Westbourne Medical Centre
Alan A.
Unbelievable incompetence from management! The phone lines are perpetually jammed, and everything moves at a snail's pace. I've been attempting to obtain a medical certificate and am still waiting..
Westbourne Medical Centre
Parimaladevi P.
I've been battling persistent knee discomfort for a quarter of a year. After consulting with musculoskeletal specialist Ian Kennedy, he conducted a comprehensive examination, pinpointed the..
Westbourne Medical Centre
fgbmfi2 f.
Recently consulted the medical center and met with Nicola about my ear infection causing persistent ringing noises. She was absolutely exceptional, providing the most compassionate and professional..
Westbourne Medical Centre
Audrey B.
A big thank you to Kirstine Bartlett. Her patient communication was top-notch, and she provided clear, comprehensive answers to all my inquiries. I departed the appointment feeling genuinely..
Westbourne Medical Centre
Brogan M.
My recently chosen physician was incredibly patronizing and completely disregarded my concerns. I'm forced to endure a four-week waiting period just to discuss a referral with this healthcare..
Westbourne Medical Centre
M S.
Communication is nonexistent, support channels are unresponsive, and they've even shut down online contact options, leaving customers completely in the dark!!!!!!!!
Westbourne Medical Centre
Derek B.
Wonderful personnel and top-tier care/medical support, just like every other time.
Westbourne Medical Centre
Teresa T.