Westbourne Medical Centre
Ian D. one year ago • From Google
Bad
Shocking medical negligence from westbourne medical centre
OUTRAGED!!😡😡 My spouse experienced a stroke at Marco Polo Airport, Venice, Italy on October 28th. The Italian medical team swiftly transported her to dell'Angelo hospital in Mestre, rushing directly from ambulance to surgery, and immediately performed the clot removal from her brain. She remained hospitalized for 12 days, which included a heart examination via wrist catheterization. She's been diagnosed with Atrial Fibrillation and prescribed three medications, two taken twice daily. We returned home on November 13th. Our insurance company deemed her condition so critical that she must fly back from Venice accompanied by a physician. No room for discussion, a doctor was mandated to accompany her. She was instructed to see her GP immediately, request a referral letter, and schedule a cardiologist appointment ASAP!! Doesn't this sound extremely serious and worrying?? Apparently not to Westbourne Medical Centre…the best appointment slot they offered before our departure was November 28th. Incredibly, despite my wife's medical emergency, they suggested waiting over TWO WEEKS for a REFERRAL LETTER?!!?? We've resided nearby for over two years and have never even ENCOUNTERED our GP, that's how rarely we seek medical attention. Calling us "appalled" at this callous and unhelpful service would be an understatement!! The medical staff at the (absolutely fantastic) dell'Angelo Ospedale advised my wife to "simply relax and take things very easy moving forward". One can only imagine how much this bureaucratic hesitation by WMC has truly calmed her nerves…😠😠😠😠😠😠😡😡😡
Fantastic primary care physician, absolutely no issues since establishing care here. Kudos to Tracy for managing my anxious call with such professionalism and skill.
Westbourne Medical Centre
Alice K.
I've been receiving care at Westbourne Medical Centre for an extended period and have consistently had a positive experience (with only minor communication hiccups that were easily resolved)! A..
Westbourne Medical Centre
Hazel V.
Always feel heard and understood. Receive assistance exactly when required and guidance to progress and enhance challenging circumstances. Currently, Ian Kennedy from musculoskeletal care and Dr...
Westbourne Medical Centre
Jane F.
Highly endorse this procedure. Proficient, compassionate, and attentive staff. Dr Gallimore has been incredibly supportive and empathetic. The front desk team is remarkably accommodating and always..
Westbourne Medical Centre
Carrie C.
I've been a patient at this medical practice for nearly half a decade, and it truly stands out as the most exceptional GP surgery I've encountered across multiple locations nationwide, including the..
Westbourne Medical Centre
Jake D.
I typically experience anxiety when consulting medical professionals, but my appointment with Dr. K. Gallimore yesterday afternoon was incredibly reassuring. He demonstrated a warm demeanor,..
Westbourne Medical Centre
Ella P.
Hands down, this is the most abysmal customer service imaginable. Without fail, every visit is plagued by incredibly unhelpful staff at the front desk who seem completely disinterested in providing..
Westbourne Medical Centre
Alan E.
Exceptional experience! Ian Kennedy ensured I felt entirely at ease, meticulously explaining every aspect and providing comprehensive guidance on potential treatment paths and management strategies...
Westbourne Medical Centre
Julie R.
Consulted Dr Ian Kennedy about my bursitis. He was incredibly informative, clearly breaking down the source of my discomfort and its underlying causes. The doctor conducted a thorough physical..
Westbourne Medical Centre
Beatriz S.
I've been a patient at Westbourne Medical Centre ever since relocating to the United Kingdom, and my experience has been absolutely stellar. Every time I've raised a health concern, the staff have..
Westbourne Medical Centre
Brogan M.
My recently chosen physician was incredibly patronizing and completely disregarded my concerns. I'm forced to endure a four-week waiting period just to discuss a referral with this healthcare..
Westbourne Medical Centre
Julie H.
Exceptional customer care. I rang early in the morning, and the receptionist efficiently processed my information, scheduling a prompt same-day consultation within an hour. The facility is..
Westbourne Medical Centre
Lauren M.
Just arrived recently, and everything seems to be going smoothly so far 👍
Westbourne Medical Centre
BRIDGET H.
I am truly appreciative of the nurse practitioner's prompt response to my call today. Although I've typically been skeptical about telephone medical consultations, this interaction was exceptional...
Westbourne Medical Centre
Jen O.
I'm not someone who typically leaves reviews, but today's experience at the surgery compelled me to share. This was my first time seeking medical care since relocating to the area. After submitting..
Westbourne Medical Centre
David J.
I've been receiving care at this medical facility with my family for quite some time. Throughout our experience, securing treatment has consistently been challenging, and when we do manage to see a..
Westbourne Medical Centre
Home B.
Partially satisfactory, but tends to dismiss concerns and adopt a condescending attitude. Redirecting patients to pharmacists for assistance when professional support is crucial. Case in point: I..
Westbourne Medical Centre
Matthew A.
Exceptional care provided by practitioner (K) during my visit. Demonstrated extensive expertise and meticulousness. The front desk team was equally supportive and friendly. Much appreciation to the..
Westbourne Medical Centre
kerry l.
I'm not typically someone who writes reviews, but in this case, I felt compelled to share my experience. Westborne Medical has been absolutely exceptional in their care for me. Whenever I need..
Westbourne Medical Centre
Kathleen R.
Exceptional care provided by Ian Kennedy during my husband John's consultation today. His professional expertise was evident, and he demonstrated outstanding interpersonal skills. He communicated..
Westbourne Medical Centre
George F.