Shakespeare Road Medical Practice
PM
Praveen M. one year ago • From Google
Bad
I am utterly frustrated with the substandard care provided by Shakespeare Road GP. My elderly father, who relies on insulin and is a UK citizen, was abruptly and inexplicably removed from their patient roster without any warning. He had last collected his critical medication in late April, and at no point was he informed about potential account issues or impending "inactive" status. Consequently, his vital insulin prescription was discontinued, and the practice is adamantly refusing to reissue it unless he personally re-registers, which is impossible given his current overseas location. When we articulated the critical health risks and urgent nature of his situation, the staff displayed a shocking lack of empathy or willingness to assist. They callously suggested he purchase insulin in a foreign country, which is not only logistically challenging but entirely unacceptable considering his rightful entitlement to free NHS medication. The practice's complete disregard for patient welfare and their astonishing indifference is deeply troubling. Their negligent approach could potentially lead to severe medical complications. I emphatically caution anyone against choosing this practice. Their service is unreliable, and patient care is clearly not their priority.
Fairy F.