St. Peter's Medical Centre

Previously, their service was exceptional. Currently, scheduling an appointment has become completely unattainable.

Major overhaul of the facility – and they still can't manage basic phone communication? You'd assume they'd invest a bit in that, right? Their phone line lacks even a basic hold system. Instead, it..

It's impossible to connect with them via phone. I'm fine with waiting on hold, but when a medical practice lacks a working telephone system, it raises serious concerns. The call disconnects..

Terminated my child's asthma consultation just moments before the scheduled time, forcing us to endure months of waiting for this appointment.

My sister has been anticipating a callback from her doctor all day long, but they have yet to reach out, and this is regarding her young 3-year-old son's medical situation.

Securing an appointment at this medical practice has become an absolute nightmare. My daughter and I have been attempting to schedule consultations for over two months, and what started as..

I feel compelled to share my experience. During my visit today, I was greeted with exceptional warmth and professionalism from the moment I arrived, starting with the receptionist and continuing..

Appalling customer service! Your reception staff desperately need training, particularly the younger employees who seem completely clueless. What an absolute embarrassment! Making an appointment is..

Completely unacceptable scheduling process. Expect to waste two hours on hold before anyone even answers the phone. Once you finally get through, booking a doctor's appointment becomes impossible...

Complete farce attempting to reach their support. Spent nearly an hour waiting, and when I'm next or almost next in line, the hold signal replaces the usual music. Frustratingly, in 90% of attempts,..

This situation is absurd. Securing a phone consultation requires waiting nearly a fortnight, and that's only if you dial precisely when the clinic begins operations. Yet, even then, the phone..

Attempted to contact the business twice - first at 8:30 AM and again at 9:30 AM. During the second call, despite waiting in line, the phone continued to ring without anyone picking up. Absolutely..

I'm completely drained and can't even begin to describe how terrible this surgical procedure has been for me.

These medical professionals in Brighton are absolutely dreadful, making scheduling an appointment an incredibly frustrating experience. You're forced to endure a wait of more than a week just to be..

Oh no, how am I supposed to make it to my medical appointment, and is it even feasible?

The level of service here is absolutely appalling and disrespectful! I submitted my prescription request over two weeks ago and never received any notification about its arrival at the pharmacy...

Upon my initial consultation at this medical center after relocating to the area, I arrived with a significant health concern impacting both my personal well-being and mental state. Despite..

If a zero-star rating were possible, I'd choose it without hesitation. I've been with this practice for 14 years now. Regrettably, the past two years have seen a dramatic decline in GP accessibility..

I recently signed up with this medical practice. When I attempted to call early in the week around 8:30am to secure a same-day appointment, I was unable to connect after waiting approximately an..

I'd like to express my heartfelt appreciation to the entire team at St Peter's. I am deeply thankful for their rapid and attentive approach to my potential cancer diagnosis. The staff have been..