Burnett Edgar Medical Centre

I feel let down by the level of care my mother has experienced at this practice. At her age and with her mobility limitations, the support she has received falls short of what I would expect. The..

This practice has been disappointing. I waited four weeks for a telephone consultation, and on the morning it was scheduled, I received a message indicating the clinician was unable to locate my..

The reception staff were quite unwelcoming and unhelpful. Rather than providing assistance, they directed me to online resources and ended the call abruptly.

Excellent healthcare professionals

The service provided fell short of expectations when addressing my needs. Appropriate accommodations were not made to support my communication requirements.

Considerate, attentive, empathetic and well-informed. I am very grateful for the helpful advice and support provided during my visit this morning.

I'm puzzled by the negative ratings this practice receives, as I find them unwarranted. Having used medical services across various parts of the UK, I consider this practice to be among the finest..

I requested a sick note at the beginning of the week. I was initially informed it would be completed by the following day, then told it would be ready the day after that. Several days have now..

This practice feels disorganised. Getting through to reception is difficult, and when you do, you're kept waiting for extended periods. Securing a phone appointment involves a lengthy wait, and even..

This practice has been a disappointing experience. The reception staff came across as unhelpful and dismissive, and the clinical staff seemed equally unconcerned about patient care. The facilities..

I have been a patient at this surgery since its opening. My time here has been positive overall, and I recognise that others may have had different experiences. I remain satisfied with my choice to..

You are given one explanation and then following a telephone conversation the situation alters. This practice used to be excellent. It appears to be becoming increasingly disorganised.

The clinical specialists and healthcare professionals I have been examined by at this practice are exceptional, demonstrating impressive knowledge and expertise. They conduct themselves with..

The practice's procedures warrant urgent review. Requiring patients to complete forms online is inadequate, as many individuals are too unwell to manage this task and others lack computer access...

There have been significant difficulties with the referral process, resulting in considerable delays across multiple clinical matters due to administrative issues within the practice. While the..