Whinfield Medical Practice

I accessed the online booking system to request an appointment and received one by mid-morning, which is consistent with my previous experiences. The clinical staff and reception team have..

I have been attempting to contact the practice since early in the day, but the phone line has remained busy. When I eventually managed to get through, I felt the receptionist prevented me from..

The service provided was disappointing, and the reception team's manner was unwelcoming.

I am satisfied with my experience.

Poor service experience. I have been attempting to arrange a medical visit for my elderly relative for an extended period. She eventually required emergency hospital care and admission, which might..

The clinical staff member I see is excellent, however accessing appointments and reaching the practice is extremely frustrating. I made numerous calls over several days attempting to get through,..

Attempted to register at this practice after relocating to the area, but found the reception staff to be unwelcoming and unhelpful with the process.

I have been a patient at this practice for many years, and I have noticed a significant decline in the quality of care. Since early 2022, I have experienced several health concerns that have..

The nursing care I received helped alleviate my discomfort, and I'm grateful for the thorough and skilled assessment provided.

I waited on the phone for an extended period and remained first in the queue for a considerable amount of time without being attended to. The wait was disappointing and frustrating.

Used the online service today and received a callback with an appointment the same day with a clinician who provided excellent care. However, the reception experience was disappointing and would not..

I am genuinely terrified of the nurse taking blood after some very unpleasant experiences at another practice. Today has just left me astounded - the nurse had already taken three vials of blood..

I have been attending this practice for over two decades and consistently receive the support I require. The team members are always professional, courteous and approachable. The past couple of..

It is a good surgery with helpful staff. However, there are occasional instances where commitments regarding administrative matters are not fully honoured as promised. This can feel somewhat..

I called the surgery early in the morning and was seen shortly after by an advanced nurse practitioner. The clinician was polite and professional throughout the appointment. I was very satisfied..

The practice was not especially useful, and obtaining appointment information proved difficult.

Outstanding experience, the team consistently demonstrates courtesy and willingness to assist.

I've had excellent experiences at this practice and genuinely felt heard during my consultations. I would rate it highly, though I do find the building layout a bit confusing to navigate and..

This practice has not met my expectations, as I felt my concerns were not properly heard or considered during my visit.

I am very satisfied with the care I have received. After relocating from another practice that I found unsatisfactory, I was able to secure an appointment here without difficulty. The receptionist..