Trinity Medical Centre
AS
Adam S. 3 years ago • From Google
Bad
Scheduling an appointment, even a telehealth consultation, involves an excruciatingly long wait of around 3 weeks. They claim you'll receive a text within 48 hours about your appointment date, but that appointment could be 2 weeks later. Their "48 hours" isn't what you'd expect—it actually means 48 business hours, which can translate to over a week of waiting. Obtaining repeat prescriptions has been an absolute ordeal. They consistently fail to add medications to the online portal's repeat option, forcing you to submit a manual request each time. I've submitted requests only to discover weeks later at the pharmacy that nothing was processed. Additionally, be prepared to persistently follow up on referrals. If you don't actively chase them, your referral will languish and never be sent to the hospital.
Jake M.