MC

Mieszko C. one year ago • From Google

Rating

Poor

Slow service with questionable medical advice

The eConsult process was lengthy, spanning over a week. After completion, receiving feedback took several days, followed by blood tests and a doctor's appointment, each adding more waiting time. While not entirely unsatisfactory, the experience was far from efficient. We clearly communicated our symptoms and suspected causes, specifically pointing to potential iron and magnesium deficiencies. Surprisingly, despite conducting a blood test, the lab failed to check magnesium or iron levels. The physician's recommendations seemed arbitrary: suggesting temporary iron supplements without verifying actual iron levels, and proposing long-term Vitamin D supplementation without conducting any baseline tests or demonstrating a genuine deficiency. Essentially, the entire process felt like medical guesswork, seemingly motivated more by cost-cutting than thorough diagnostic investigation.

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