Village Surgery

Truly exceptional medical practice - I've been a patient here for more than three years and haven't had a single issue. They consistently strive to accommodate me quickly, are always accessible, and..

The overall experience is pleasant, though I would advise against visiting this place.

Dr. Burns was absolutely wonderful during my appointment today—such a compassionate and empathetic healthcare professional!

Over the past two decades, I've been familiar with this medical facility, and I can confidently say they continue to improve and excel in every dimension of patient care.

Got here early for my scheduled time, but I'm still waiting while patients who arrived later are called in ahead of me. It's incredibly annoying, especially since I've only got a short window away..

Extremely supportive and accommodating Top-tier personnel Delightful destination to visit

Medical personnel were exceptional. Both the nursing team and physicians demonstrated outstanding professionalism and care.

Welcoming and courteous employees provide excellent service. Parking at the venue is restricted, but ample street parking is readily available nearby.

They quickly scheduled me for an immediate consultation when I required prompt medical attention

Despite having the benefit of free healthcare and acknowledging the extraordinary circumstances, it remains frustrating that scheduling an appointment is nearly impossible, calls are frequently..

Finally managed to secure a desperately needed appointment after considerable difficulty.

Living with a chronic illness, yet they persistently demand prescription check-ups. The only moment I won't require my medication is when I'm six feet under. Why create unnecessary bureaucracy and..

The medical practice here is absolutely top-notch. The front desk staff are incredibly friendly, and the physicians are compassionate and attentive. I couldn't ask for a better healthcare experience.

Our experience with this medical practice has consistently been exceptional, with each staff member delivering top-notch care. As parents of two small children, we understand that immediate..

Completely useless company. Can never get through on their contact line. Absolutely terrible customer service.

Staff efficiently manages scheduling, ensuring patients are seen promptly with little to no delay

Excellent service here! No long waits to get seen. The team is super welcoming and kind. Kudos to the entire staff for their outstanding work.

I'm deeply frustrated by the surgery's apparent lack of concern for patient well-being. Three weeks ago, I delivered a prescription list for my elderly mother, requesting urgent pharmacy processing,..

The phlebotomist who drew my blood today was absolutely fantastic. Despite my tardiness caused by some unexpected issues, she was incredibly patient and accommodating. I'm truly grateful for her..

Everyone I know complains about long waits at other medical centers, but not at Thurcroft village surgery. The staff here are exceptional, from the physicians and nurses to the reception team. I'd..