Fern House Surgery

Stopped by the medical clinic earlier today with the aim of scheduling several consultations. The friendly front desk staff was incredibly helpful and successfully arranged all my appointments at..

i'm baffled by the phone team's performance - waiting 30 minutes just to get a basic surgery email contact that should honestly be displayed on their website in this day and age. they consistently..

Completely useless information that provides zero assistance or value.

The employees are friendly, but they consistently cancel my infant's vaccination appointments, repeatedly claiming a shortage of nursing staff. My child is now 5.5 months old. Their communication is..

What an impressive experience getting my Covid-19 vaccine! The process was incredibly smooth, quick, and expertly handled. I felt completely safe and well-cared for throughout. Kudos to the staff..

The medical practice has excellent physicians and supportive personnel, but they're critically undermanned considering the patient volume. This seems to stem from continuous housing development..

These employees clearly lack the competence required to perform their professional duties effectively.

The employees here are incredibly rude and make you feel unwelcome.

Fern house surgery stands out as arguably the top medical practice in Essex. The entire team - from front desk staff to nurses, pharmacists, and physicians - have provided me with exceptional care...

Terrible surgical experience with endless delays and constant dismissal of my legitimate concerns. They repeatedly insisted my symptoms were standard, which was patently false. To make matters..

Welcoming, accommodating, and compassionate medical procedure.

If possible, I'd rate this medical practice at zero - that's how terrible they are. I've been dealing with this clinic for years, and it's been a constant stream of issues. They show zero concern..

Disastrous medical service - my aging father urgently required an immediate consultation, and despite calling precisely when advised, I was left waiting on hold for nearly 60 minutes. Upon finally..

I stopped by fern house surgery today to consult with dr myat, and from the moment I arrived, I felt completely comfortable. He addressed all my questions thoroughly, paid close attention to every..

I understand it's not entirely the practice's doing, but their appointment system is overwhelmingly overcrowded. Calling precisely at 8am gives you roughly a 2% chance of securing a slot. If..

During my last two consultations, I truly felt heard and thoroughly examined. Although I'm a relatively new patient at this practice, I can confidently say it's the most exceptional medical facility..

Terrible support. Completely overwhelmed. Provided zero assistance for mental health needs. Truly disgraceful.

Evidently, medical professionals are completely oblivious to their fundamental responsibility of patient care! A formal complaint is imminent They have utterly failed us! Zero empathy, completely..

The employees were welcoming and provided excellent assistance during my visit.

Underwent a blood test, but I'm unable to secure a phone consultation until June, despite being extremely sick and in urgent need of medical attention.